Duferco Reviews

I have a weaving, I have had many suppliers. Duferco is the best in terms of prices, the average cost of energy is very low, in my bill it is 0.05. The website is very clear and simple. I found the company by comparing it on the Arera website. I recommend it. Within a month, I changed without any problem, the agent who followed me was very professional, attentive: excellent customer care. I put my review, because in the past I have found energy suppliers with exaggerated prices, which put craftsmen, families in difficulty .... I hope to help someone, as, often, I have been helped by the reviews of many other people.

I could not have chosen a worse manager. An eternity to get the supply, then when I asked for the posting they sent me a bang to pay for the penalties, they sent me double bills to pay, and in the end to the call center when I called they also hung up the phone because before he justified it by considering it right that although I had asked for the posting they sent me the "plan change guarantee" of 3 per month, then I pointed out that there were two invoices referring to the same period, a moment of silence and he hung up. NEVER MORE DO NOT DO IT, EVEN OTHER PEOPLE I KNOW HAD THIS MANAGER AND THEY FOUND VERY BAD !!!! UNFORTUNATELY THERE IS LESS THAN A STAR

From Enel I moved to Duferco, it seemed to be spared, then I got a balance of 1,800.00 euros, a phantom conciliation agency from their proposal was interested but of course they made me send a lot of documents made me lose time and anyway I'll have to pay everything.
Stay away from the company is not serious

Excellent company, never had any problems, fair prices.

Excellent company, renewable green light option at great prices. With gas we are in line with the other operators. Call center very effective! For the company / job it is the top because they offer constantly updated tariffs and make rapid assistance if there are problems. Better than so many green numbers scattered around who knows where. Recommended

A large company, excellent for condominium and private supplies, bills halved ...

Increase in the bill of 30 euros (gas) with consumption lower than the previous month without a reason and without an explanation !!! TO BE AVOIDED ABSOLUTELY!

A bill of 178.62 with a consumption of raw material equal to 69.50, the rest all phantom legitimate taxes, but in the end, paying 1.08 per cubic meter seems to me a legalized theft.

It sucks !!!! More than a month of waiting for the gas supply. He teased all the time. Who has it change manager, immediately!

Excellent company, young and competent staff.
It would be curious to know from those who criticize if he has ever opened the bill and knows the difference between seller and distributor.
Super recommended!

Their agent in the province of Savona is pennsimo. Ready and timely when contracts need to be signed, I have been waiting for him for 2 months to cancel the contract. I was right to interrupt the supply.

A clear and transparent company, they offer not only excellent gas and electricity tariffs but an update of these tariffs over time. In addition, they also send not only the synthetic bill but also the detailed one with paper, thanks to which I can verify item by item how much I paid

it will certainly not be the perfect company, but speed reigns supreme! I recommend it, effective and precise

Excellent clear limpidaed economic company.
Plus ecological

Great experience. For my company, I save at least 35% and it is not cheap, especially in the current times. Plus in a city like Rome ...

Inefficient operators, no information on the progress of the practices.

Excellent company competitive prices in comparison to other clear and transparent bill managers

disproportionate bills
no explanation on the phone
to avoid

The top in all seriousness - professionalism - transparency

More than a week to light up and I have a child of one year and four months without heating light and hot water ......

Very serious company, with excellent customer service. Definitely recommend it!

I have not given 5 stars just for their slowness in solving problems related to the supplier. (delays in solving incorrect readings made by the latter.) Otherwise, competitive prices and ease of communication. Always nice staff. Good app.

I tried to talk about the fact that I had financial problems because of the covid and that I have a 104 in the house, saying if it was possible to pay half this month and half that later because I was unable to face other expenses in the absence of aid that arrived late unfortunately I have disconnected the utilities good people thank you very much I wish you to spend everything in health for your family

never more ...... x luck lasted only two months ... dear inefficient money-takers to be avoided absolutely .. I returned to where I was before .. stay away .... they are legalized thieves

They are thieves with a consumption of 20 euros you go to pay bills of 160 euros, do not do it, and then if you want to go out they do not let you out

To go from my current supplier to Duferco, it was necessary to wait just over a month because this is required by law and applies to all suppliers in Italy. The answers are very quick, few rings for the call center, dedicated Local Account and always available in person.
For the business supply, as well as follow me throughout the supply period, the Local Account has supported me in a process of efficiency without having to turn to others, working on consumption and not only on rates. Are they the most convenient on the market? Maybe not always, but in the medium and long term the results are obvious.