The instructor was very attentive and helpful. My daughter learned many strategies, tips, and important small details that improved her driving and safety. Everyone was very polite and respectful. It was definitely worth the money - we got much more than we expected.
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My kids went through the Drivers Education classes, behind the wheel lessons, took their drive test and Defensive Skills Day and had a great experience! The teachers were highly engaging and cared about the students and their safety. My teens learned how to recover from a skid at the DSD event which they have found very useful in Colorado. They had a blast driving through the low speed obstacle course trying to beat each other s time and avoid knocking over cones. They even practiced driving in reverse and parking! I highly recommend DriveSafe to families with teens who are becoming drivers. I plan to contact College Drive as my daughter prepares for the ACT next year and decides what college she wants to attend.
I dont care that i failed twice even though it seems to be the trend here. Im mainly rating this a 1 star because after reading reviews i realized this company likes to discuss the failed drivers test out in the open online which i believe highly to be very bad customer service. The results of the test should really be just between instructor and driver. Not posted online because the company is upset they got a bad review. In no way should your customer service be "well we relooked up your name and hey everybody heres how this person failed!" That should really be confidential. So for customer service you recieve a 0 completely. Nick was incredibly informative on why i failed my test. He gave me tips on how to pass next time and was incredibly informative and went through each point marked off, why, and what i need to do next. The next day i tested with Jamie. After the test i failed worse then the day before. I recieved no information on why or what i should do next or practice more. I feel pretty lost after that one. Id appreciate if you as a company do not go over my test publicly after this review in response to my review :) thats extremely unprofessional and really no one elses business but ours! Thanks again! I will be taking my drive test elsewhere.
Fantastic experience with this program. Very responsive to any questions we had, easy to get ahold of for scheduling and the instructors for the driving times were knowledgable and engaging with our teenager. I'm not sure what all the negative reviews are referring to at all....our experience was entirely positive!
Absolutely the worst driving school. I did a 2 hr driving w/ instructor but the instructor was NOT helpful at all because all he does is sweet talk you and doesn't point out any of your mistakes that will fail you. Then, your stereotypical harsh examiner comes in and fail you just because your skin color is darker than the bleached sugar he puts in his coffee. If you are a colored person don't come here to take a test because you will fail in a heartbeat. I scored 23pts on my exam here, but only 7pts in another school with 1 day apart(you must have 20 or less to pass). Oh yeah, the manager is also pretty rude.
We had a great experience. My daughter passed the first time and I credit the instructors in doing a good job teaching. She has been driving for a year now without incident.
Our son participated in both the Behind-the-Wheel DriveSafe program and the SAT CollegeDrive program at the Lakewood/Littleton office. Without hesitation, we were beyond pleased with both programs. Regarding DriveSafe, our son was surprised by how engaging his driving instructors were, and furthermore, he commented that not only did the two-hour drives go by in a flash, but that he was challenged by the creative situations that his instructors put him in. Additionally, because of his busy sports schedule, we were amazed how easy it was to get drive times that were consistent with his free time. He was even able to take his drive test on his birthday! With respect to the CollegeDrive program, our son took the SAT initially and obtained an average score. We then signed him up for the test-prep program and the results were amazing. He went into the test with much more confidence and his scores were certainly reflective of that. He ended up getting accepted at his first-choice college, and with a very generous scholarship package.
Can someone try to explain to me what the 5 hour class will do? Is there presentations, tests, or quizzes or is it just simply on learning. I hope you can help answer this questions Drive Safe!
I had a really fantastic experience with Nick - I went for the 1hr drive practice and exam and he took the time to explain why he suggested the techniques he did, and why driving laws are the way they are, and how to stay safe when driving. after my exam, he took more time to explain to me why I was scored the way I was, and even though I passed (yay!) what I ought to work on to be the best driver I can. all in all, the folks here are wonderful and friendly and invested in seeing you succeed. thanks a bunch!!
Totally disappointed with the failure to communicate dates, requirements and customer service. This lack of service has resulted in a total run around - wasting time and having to come back three different times. Lastly, there was zero appreciation for the impact of not ensuring clear communication - obviously they like to be "right" and completely miss customer service. Not recommended - easier to go to the DMV than deal with attitude here.
Megan was my daughters instructor. Amazing lady. Very sweet and helpful. Gave us many great tips to ensure that my daughter passes the test. Also a very enjoyable person to talk to!!
We had one child go through their program, and the instruction was adequate/average. His on the road lessons were also adequate, but we used the downtown location for his last lesson, and it was an extremely better and more valuable experience than the Lakewood/Morrison location. (side note: we had a drive scheduled for Lakewood and when we showed up, they said they didn't have an instructor there to do the lesson. That is why we had to go to Denver to do the final lesson.) We had scheduled my son's driving test on his birthday morning. It snowed lightly the morning of the test. DriveSafe's instructor who was supposed to give the test called us 30 minutes before his test sounding like she just rolled out of bed and said she didn't have time to get there because of the snow and traffic. However, the DMV was able to do the test, so we went there. We do understand problems with employees happen, so we asked DriveSafe to give us a credit for our next child to take the test free. We paid for the test, after all. Their Morrison/Lakewood manager agreed to give us a credit of $75 for our next child. When the time came for my daughter to take the class, they wouldn't give me the full credit! They said they would only be giving me $50 credit because they were running Holiday sales at the time. Super cheesy, unprofessional and don't keep their word. The communication is terrible, customer service is non-existent, you can't count on appointments made, and there is definitely better instruction in the area. We are trying a smaller company for my daughter, and will be sure to review them when we are done with the lessons. Your response below is not accurate. You were not going to allow me to use the current promotion BECAUSE I had a credit. When your employee sounds like she just rolled out of bed when she cancels 20 minutes before the drive test and states it's because there's a dusting of snow, I wouldn't call that a scheduling issue. My son went to the DMV after you canceled and passed his test just fine.
This place is both greedy and deceptive. They take appointments quickly and efficiently, and they even seem nice. HOWEVER, they will inform you they fail over 80% of testers. I am disappointed at the failure, but more over I am upset because I was informed that they have trouble with instructors failing testers for more income.
Probably I will pay another $40 to take the test promptly and return to DriveSafe, but I cannot for the life of me recommend anyone pay these people for their first test.
My daughter was recently in to take a drive test and its almost like she was purposely failed. The instructor accused her of spinning out even though she claims she did not. I personally feel she was set up to fail because after words we drove back to the street were she "spun out" and it was the only street in the area with bad ice. I believe that instructors purposely fail students only to make more money. I am extremely disappointed because after all of this time with them they find the stupidest way to get more money. I would not recommend this driving school. It was a waste of time and the instructors didn't help at all.