Kayla Miller

Review of Drive Safe Colorado

I dont care that i failed twice even though it see...

I dont care that i failed twice even though it seems to be the trend here. Im mainly rating this a 1 star because after reading reviews i realized this company likes to discuss the failed drivers test out in the open online which i believe highly to be very bad customer service. The results of the test should really be just between instructor and driver. Not posted online because the company is upset they got a bad review. In no way should your customer service be "well we relooked up your name and hey everybody heres how this person failed!" That should really be confidential. So for customer service you recieve a 0 completely.
Nick was incredibly informative on why i failed my test. He gave me tips on how to pass next time and was incredibly informative and went through each point marked off, why, and what i need to do next.
The next day i tested with Jamie. After the test i failed worse then the day before. I recieved no information on why or what i should do next or practice more. I feel pretty lost after that one.
Id appreciate if you as a company do not go over my test publicly after this review in response to my review :) thats extremely unprofessional and really no one elses business but ours! Thanks again! I will be taking my drive test elsewhere.