Doubletree Hotel Rosemont

Doubletree Hotel Rosemont Review

Reviews 139
4.2
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a
4 years ago

Beautiful hotel, clean rooms, great service from s...

Beautiful hotel, clean rooms, great service from staff. I would only recommend that the hotel please wash or replace the pillows on the couches in the lobby, they look old, worn, used and just plain disgusting for such a nice hotel. Not going to give less than 5 stars over some pillows though :)

J
4 years ago

Great location, they gave my mom free breakfast f...

Great location, they gave my mom free breakfast for her birthday, that was sweet! Parking is $29 for in and out $15 if you leave it. Beds were comfortable staff was friendly! Ice tongs would have been nice and maybe bottled water in the vending. But I'd definitely stay again.

M
4 years ago

Exceptionally clean room, and I loved the specious...

Exceptionally clean room, and I loved the specious, open-plan style. The service from both the valets and the associates at the front desk was very friendly and helpful.

We only stayed one night, but had a great experience.

D
4 years ago

Great Lady Manager Fixer.

Great Lady Manager Fixer.
Had a few problems with food. Food is awful. Breakfast cook was evil as Hell. Waitress & manager were wonderful. The rooms for wheelchair use are nice. Very large bathroom. Had a roll in shower and tub.
No ice on floor. Staff was pleasant. Has transportation to and from Ohare but I'm Not going back. Underwhelmed.
We travel a lot and I've been to much better places.

T
4 years ago

Decent hotel in a good location for conferences. R...

Decent hotel in a good location for conferences. Rooms were nice but for some reason the bathroom didn't seem like it was cleaned well. There were hairs from previous guests scattered across the sink and floor areas. Pretty decent complementary breakfast for Hilton Gold and Diamond members. Also, for some reason, i was only given 1 free bottle of water at check in instead of 2, but that's not a big deal.

2
4 years ago

Staff was helpful and nice in resolving a booking ...

Staff was helpful and nice in resolving a booking issue. Rooms are nicer compared to surrounding hotels. Sky bridge connects from the parking garage all the way to other hotels and convention center. Many nice attractions in walking distance. After staying here for a convention I attend every year, I can definitely highly recommend this hotel to anyone who wants a nice, relaxing experience.

R
4 years ago

Very nice place. Rooms were spacious and comfortab...

Very nice place. Rooms were spacious and comfortable. Bathroom was nice and everything was stocked. We arrived after a cancelled flight and it brightened our night when we received fresh baked cookies at the front desk. They were delicious!

A
4 years ago

Stayed Friday night. Very noisy outside and the sh...

Stayed Friday night. Very noisy outside and the shower vent was ticking like a clock every few seconds pretty loudly. Overall nice interior as you would expect, but hard to sleep because of lights and noise

C
4 years ago

Sorry to say, this place does dishonest business. ...

Sorry to say, this place does dishonest business. Especially in regards to conventions rooms and rates. They offered one set of rooms and rates when reserved early. But then magically changed their position and rates when we got there to check in. I highly recommend the nearby Hilton establishment, who honor's their commitments.

C
4 years ago

My room was a little dated and run down, along wit...

My room was a little dated and run down, along with the carpet and entry to the parking garage but it was winter. Staff was great, room was clean, bed was comfortable, hotel was quiet, breakfast was killer! Would stay again.

E
4 years ago

Very high attention to detail here. They also have...

Very high attention to detail here. They also have an effort to increase sustainability with options to reduce water use for both washing bedding and towels.

They provide a warm cookie as well as bottled water on arrival, which is great. The conference rooms are great for meetings, and the catering is so good for breakfast, lunch, and dinner.

The pool is wonderful for families as well.

The attached Gibson's steakhouse is pricy but still worth the cost. I'd suggest there over the other food option if your budget allows. Even sharing an entree at Gibson's is a better idea since they have large portions.

Overall, a great experience.

M
4 years ago

Great location steps away from the convention cent...

Great location steps away from the convention center, shopping & restaurants. The amenities were as expected. Parking was a little tricky based on a shared parking garage, but once navigated was seamless. Great attached restaurants & bars. Overall good experience for any traveler.

Doubletree Hotel Rosemont

Doubletree Hotel Rosemont

4.2