DoubleTree Hotel & Miami Airport Convention Center

DoubleTree Hotel & Miami Airport Convention Center Review

Reviews 1188
3.8
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O
3 years ago

The worst hotel ever been. Our group booked many t...

The worst hotel ever been. Our group booked many two-bed rooms for 4 people in each room. we only get one bed in the room and didn t get any improve before we leave. No compensation at all either.

E
3 years ago

Cute

R
3 years ago

No breakfast, makes Jack a grumpy boy! If you're n...

No breakfast, makes Jack a grumpy boy! If you're not going to feed me without charging high prices for a golden corral style buffet, I'm not going to be satisfied with the rest of your mediocre amenities. Junk mail slid under the door every hour followed by the hotel bill in the morning was really classy too.

L
3 years ago

Nice hotel with good attractions shop, bar, restau...

Nice hotel with good attractions shop, bar, restaurant. The rooms are clean and in good condition. Only one small breakfast was a terrible experience pay to enter the buffet and everything is empty the service of the waiters was terrible no one went to the table to serve coffee or juice the mass of the buffet was empty and take too long to fill. And then come with your bill and suggest you 18, 20 or 22 percent tip ... it was not nice breakfast ....

S
3 years ago

The room I booked wasn't available. Was changed to...

The room I booked wasn't available. Was changed to a room with smaller beds. Went to breakfast. Found out it was not included in the room rate. Server told us to go ahead and eat and she would take care of it. After we had eaten she brings us a bill for$50+. Will never stay here again.

D
3 years ago

The mini market by the dining room, they don't spe...

The mini market by the dining room, they don't speak any English. I've been staying here for 5 days now, I've been getting the same sandwich for 5 day for my breakfast. today, I asked if they can heat it up for me, with a little bit of english they said "GO HEAT IT UP YOURSELF". My heart is broken!! I will never spend a quater in this hotel anymore. My husbund and I been using Hilton as our stay since years, I guess it's time to change it. if you dont speak spanish and you want to understand what the hotel personel is saying book somewhere else. Rude!

C
3 years ago

Very good facilities. Modern rooms Great service. ...

Very good facilities. Modern rooms Great service. Excellent complementary services, has shopping mall, convention center, ample parking. It has variety of restaurants, cafes and bar. It is very close to the airport and offer free transfer

D
3 years ago

More

T
3 years ago

They are very clean! Bathrooms always have paper t...

They are very clean! Bathrooms always have paper towels and soap. The $5 parking is annoying due to them not accepting tickets already bought sameday. Very spacious but food is limited and expensive.

N
3 years ago

We came here in April for the SoFlo Cake and Candy...

We came here in April for the SoFlo Cake and Candy Expo- any baker or confectioners dream! The expo itself was wonderful, and the area spacious and clean. My only complaint is the parking, which was a bit far from the convention area and a little confusing as far as where to go for a first timer. Other than that, it was great.

F
3 years ago

The man who has a slight accent at the bar downsta...

The man who has a slight accent at the bar downstairs by the pool treated me like royalty i was so taken back by this ive never received this kind of service where im from ! Very impressive as a business owner myself

U
3 years ago

Excellent

H
3 years ago

I haven't been in a room, but I have gone there fo...

I haven't been in a room, but I have gone there for several events and it's nice but the restrooms are always clogged. Well, at least the women stall. Their event rooms are huge and well maintained also it smells good.

S
3 years ago

To be a Hilton Hotel it needs to be 5 stars, there...

To be a Hilton Hotel it needs to be 5 stars, there were no extra pillows, no sheets, they did not leave me soap, one night I could not sleep for the revolution in the next room until 3 am, a terrible experience.

C
3 years ago

A beautiful hotel with a bit of shopping nearby. T...

A beautiful hotel with a bit of shopping nearby. The location is pretty close to the airport (about 20 minutes), but far away enough that the sound of airplanes taking off/landing isn't noticeable.

L
3 years ago

Good hotel, nice breakfast buffet with smoked salm...

Good hotel, nice breakfast buffet with smoked salmon and an omelet station. One thing negative they do not accept packages but contract that to the UPS store inside which charged me $25 just to pick up my small box

M
3 years ago

Pick up from the airport took over 30 minutes, was...

Pick up from the airport took over 30 minutes, was too long. The welcome was very nice, I am a Diamond Member and received a pseudo upgrade to an executive room, but the lounge was not good. Beer had to be paid directly for $ 4 cash. Breakfast was in the restaurant which was quite good, also a large pool and gym available. All in all pretty neat.

K
3 years ago

Great staff, awesome housekeeping, airport is near...

Great staff, awesome housekeeping, airport is nearby, nice pool (not alot of privacy considering the location of the pool), nothing special about the room I got only a nice king size bed, shower head was a bit rusty, $17 per person for breakfast and parking is not free. Wish there was atleast a mini fridge and microwave in the room.

c
3 years ago

When we first arrived in the room there were no wa...

When we first arrived in the room there were no wash cloths and 3 towels.. We asked several times for them only to receive towels again. The staff are are rude., and i saw a bug in the kitchen. Don't go here.

DoubleTree Hotel & Miami Airport Convention Center

DoubleTree Hotel & Miami Airport Convention Center

3.8