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K
4 years ago

I wanted this to post so people could vote as to w...

I wanted this to post so people could vote as to whether this is considered edge to edge that you are so proud of. The large pep was edge to edge. This medium pep and mushrooms has a lot less toppings, far from what Donatos normally serves and definitely far from edge to edge in my opinion. I emailed the home office and never heard a word. I just want to know if Donatos considers this edge to edge. Kevin

H
4 years ago

My family has been eating Donatos since we first m...

My family has been eating Donatos since we first moved into town 20 years ago! Ordered this evening and the hand tossed was very lackluster. Dark overcooked crust and dry toppings. I have always enjoyed Donatos but not this time. When I called they replaced the meat pizza but in all honesty the entire order was dry. Won't order again anytime soon fr this location.

S
4 years ago

Worst Donatos experience ever. Pizza was undercook...

Worst Donatos experience ever. Pizza was undercooked, sub was about 2/3 the size the size they use to be and only half way put together and the garlic cheese bread came out after the meal. Staff was more worried about flirting with each other than taking care of customers. Terrible all the way around, will not be returning the this establishment.

G
4 years ago

Never on time.

Never on time.
Bad customer service especially talking skills.
I ordered it from App and it said it will delivery by this time. I called them after 10 minutes of delivery time and they said your card declined. They didn t care to call em and let me know...I was expecting it because it gave me delivery time and order number. Poor management!!!

d
4 years ago

Unprofessional, cold and poorly trained

Unprofessional, cold and poorly trained
Very disappointing experience as 20+ year customer.
Manager Kelly was completely insensitive and rude about a salad I ordered not knowing it contained bacon (it was my first time ordering this item). I as looking to have it replaced ; however, without a single empathy she simply wasted my time trying to confirm whether the mistake was on their end or mine (after specifically telling her it was a mistake) then just refused. 7$ to me is not really not a big deal since I usually order over $30 worth of food on average. This is more about the way it was handled and it definitely could have been handled a lot differently, especially as a manager.This so called manager didn't even try (most likely lied about being a manager). Please be aware of this.

Donatos Pizza

Donatos Pizza

3.6