Doc Willoughby's Downtown Grill

Doc Willoughby's Downtown Grill Review

Reviews 460
4.2
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C
4 years ago

I have never had such a bad experience anywhere, f...

I have never had such a bad experience anywhere, from the service to the management. After discovering that my "vegetarian" spring rolls were actually pork, the server treated me as an inconvenience. When I reviewed on Facebook, the manager refused to believe I had been treated rudely and argued that his "staff assured him that they took the appropriate measures." He would not give up arguing via Facebook message until he had the sarcastic last word, and would not apologize for the behaviour of the server.

S
4 years ago

I have frequented Doc's for several years & though...

I have frequented Doc's for several years & though all experiences have been great, overall I do recommend this venue for the good bands they bring in on occasion & their decent pub food. Service has always been decent, though remember this is a pub first & foremost. Arriving late night does often result in curt door staff, and arriving drunk definitely wont help either. You'll have no problem leaving drunk though.

C
4 years ago

If I could give 0 stars I would. Been going for a ...

If I could give 0 stars I would. Been going for a few years now and was severely dissapointed today. Service staff didn't refill drinks or check on us. Had to waste 45 minutes with no food, and then other tables who arrived after us were served long before us and so we had to leave as we had to to back to work. Service has slipped harshly over the past 5 months. Truly a shame. Will not eat there again as this has happened too many times.

K
4 years ago

Some good wings and sone bad wings here stay away ...

Some good wings and sone bad wings here stay away from the maple bacon as they are not good. The Johnny Cash sauce is great so is rhe BBQ. Aviod their local beer it is always very flat no matter what, it is just not good. Service was very good.

D
4 years ago

Open late (unitl 2am, last order 12). Great cheap ...

Open late (unitl 2am, last order 12). Great cheap food. Great service. We got here aroun 10pm on a weekday. Most other places were closed and we were thrilled to find this cozy place with great food. $5 bucks would get you a meal and you pay extra for sides ($2 for the most part) and the drinks. There seems to be specials on several drinks each day) would recommend this place any day to anyone.

J
4 years ago

Maybe I was there on a off day but I certainly won...

Maybe I was there on a off day but I certainly won't be back. The bar was almost as slow as the service. My food came out quickly, but also cold. The server couldn't have cared less and seemed annoyed. No apologies or suggest an alternative. Terrible customer service in my opinion.

I'd certainly recommend trying elsewhere.

D
4 years ago

Well I am sitting here at the docs right now the b...

Well I am sitting here at the docs right now the bartender very rude and doesn't care about his job when I asked for the WiFi code points to the menu doesn't even say hello or asks me what I want. So I think management needs to change there staff I worked in the industry so I won't be coming back

A
4 years ago

Doc Willoughby surprises with unexpected value in ...

Doc Willoughby surprises with unexpected value in a rustic yet amazing location. The half rack of ribs and salad for $10 is worth traveling for, but yesterday's fries reheated was a turnoff. The free WiFi (password on the menu), and live entertainment puts Docs in the 5 star range but it was just a quiet lunch today. They need more plugs to charge hungry phones.

L
4 years ago

A fun place to see bands.

A fun place to see bands.
I used to find their live music just to loud, it made it very hard to have a conversation but now it's perfect. Loud enough to dance but if you move a little away from the stage it's easy to hear another person.
The food is decent pub style.
The drinks are basic but with a fair price.
I've gone several times and will go back.

Expect a cover charge if there's live music.
Washrooms are clean.
Staff is friendly.

B
4 years ago

There's frequently good live music here, but when ...

There's frequently good live music here, but when there is you have to bump elbows constantly because it's always packed to the brim.
The nachos and drink selection are maybe the best for a pub in Kelowna. They should just renovate to make room for a real dancefloor and more room for the bar lineup.

S
4 years ago

Awesome vibes!! Bartenders are amazing!! Tried it ...

Awesome vibes!! Bartenders are amazing!! Tried it out for past 2 Tuesdays and Bartender and servers have been amazing, courteous and spot on with service . Food is amazing even when you want breakfast at night w a beer .. nachos rock!!

A
4 years ago

The True "ICONIC" local pub of Kelowna appropriate...

The True "ICONIC" local pub of Kelowna appropriately located right downtown. Doc's is a staple in Kelowna and whether local or tourist... you have to patronize this classic pub more than once. The staff are among the FRIENDLIEST in Kelowna and the overall beverage and food experience is always exceptionally good.

Doc's may very well be the pioneers of the Kelowna pub and eatery industry, paving the way for so many other great establishments. Their success is not just because they've been around since forever... but because they have managed to upkeep their sterling quality of customer service throughout all these years. Go here, support local and enjoy a great experience!

T
4 years ago

I have had several bad experiences to date, they c...

I have had several bad experiences to date, they charged me for an extra double one time and another time added an automatic gratuity when we didn't have enough people to be charged an automatic gratuity. The menu is cost effective but you get what you pay for. I recommend that you get your waitress to leave you cups at the table so they dont overcharge. Terrible attitudes, service and food quality.

About Doc Willoughby's Downtown Grill

Doc Willoughby's Downtown Grill: A Perfect Blend of Food, Drinks, and Fun

If you're looking for a place to unwind after a long day at work or just want to hang out with friends over some good food and drinks, Doc Willoughby's Downtown Grill is the perfect spot for you. Located in the heart of Kelowna in the beautiful Okanagan region of British Columbia, Canada, Doc's has been serving up delicious food and drinks since 1994.

At Doc Willoughby's Pub, you'll find a warm and welcoming atmosphere that makes you feel right at home. Whether you're sitting on the patio enjoying the sunshine or inside watching your favorite sports team on one of our many TVs, there's always something going on at Doc's.

One thing that sets us apart from other restaurants in Kelowna is our commitment to using fresh ingredients in all our dishes. Our menu features a wide variety of options ranging from classic pub fare like burgers and wings to more sophisticated dishes like seafood linguine and grilled salmon. We also have plenty of vegetarian options available for those who prefer plant-based meals.

But it's not just about the food at Doc Willoughby's Downtown Grill – we also take pride in our extensive drink menu. From local craft beers to signature cocktails made with premium spirits, we have something for everyone. And if you're not sure what to order, our knowledgeable staff are always happy to make recommendations based on your preferences.

In addition to great food and drinks, we also host regular events throughout the year that are sure to keep you entertained. From live music performances by local artists to trivia nights and karaoke parties, there's never a dull moment at Doc Willoughby's Pub.

So whether you're looking for a casual lunch spot or somewhere to celebrate a special occasion with friends and family, come check out what makes Doc Willoughby’s Downtown Grill one of Kelowna’s most popular destinations!

Doc Willoughby's Downtown Grill

Doc Willoughby's Downtown Grill

4.2