dmLights Review

Large assortment, had something wrong delivered but have made every effort to rectify this as quickly as possible.

Ordered an SLV light rail that would be delivered in 2 different packages because of the size. The one part neatly received on time. The other part appeared to have disappeared somewhere near the carrier. A new one was delivered without discussion. Excellent service.

Smooth and good service, competitive prices.
On delivery something was delivered wrong, the day after they sent the correct item.

Great Customer service support, very reactive and efficient. Delivery on time and complete.

Perfect shopping experience with good support to choose multiple articles from.

Good support and an honest answer to the questions I had. Delivery was partly due to a technical problem of the courier service, but the feedback and further follow-up of dmlights was TOP.

Great customer service - I highly recommend dmlights

Thank you for your intervention at Marset that led to the replacement of the table lamp.
An excellent after-sales service!
Marset takes his responsibility and has a satisfied customer who can tell!
This of course also applies to DMLights. Top!

Wide range, competitive prices and super fast delivery to the front door. Strongly recommended!!

Wide choice - correct prices
Fast delivery
Outstanding service!

Very nice products and fantastic after sales service.

Correct in terms of price & service, shipping could be a little faster, ordered on Tuesday, delivered only on Monday, where they talk about two days of shipping.

Very satisfied with customer service, can exchange lighting outside the contractual period because there was an error during the building work. I appreciate such a service, that makes people come back!

Had ordered a fitting, it was damaged from the manufacturer, received a new fitting free of charge from dm lights, very fast and neat service

Perfect service from order to delivery. Always quick answers to questions, in short, perfect after-sales service. DPD did not always go smoothly, but thanks to after-sales for follow-up.

After placing an order, 3 changeover switches were not delivered enough, after a phone call with after sales with Neel, this was immediately arranged. She has created an order and sent the missing switches the same day. Very satisfied with after sales and dm lights.

Information is correct with received order.
Order fast and accurate delivery.

Hello,
I have bought a pending light Artemide from Dmlights and one leave was damaged.
I sent an email to the Customer service, I have received an answer immediately.
I received the new leave in one week, what a wonderful service, really perfect. good and gentle people,
Don t hesitate to buy from Dmlights, excellent products and excellent service
Thank you guys

Production error purchased lamp. Reported, immediately new lamp sent. Top service!

The fact that you have to order something only to discover that it is not in stock is no longer in 2020 and is misleading for the customer.

Professional, wide range, transparent communication and fast delivery at competitive prices. Definitely get your light on!

Large selection of electricity wares and lighting with advice. Prices are not too bad but can get busy.

Absolutely phenomenal after sales service despite some pretty challenging Covid-related issues. I will definitely be buying my lamps here again.

Everything was almost OK.
Downside: why is the communication between ups and myself in English ??
We are in Flanders!

My package (worth more than 750!) Was lost at UPS, but with a perfect and quick after-sales intervention received a new delivery! Great service and thanks Neel!

Fast delivery as promised.
Well packed.

Good material and fast delivery. Congrats! Recommended.

Contacted DM lights on delivery due to damaged parts. They solved this fine. Receive new products without any problem within a few working days. We are very satisfied!

Top company! Even in corona times, they don't leave their customers in the dark. I am very satisfied with our online order. Ordering that what was left behind was followed up by them and accelerated exactly. Always available and friendly for questions.

The meutter is better known online as dmlights. This store has light and electricity material that is sold in both webshop and shop / showroom. Orders can be collected from the business, warehouse and collection container or shipped. Furthermore, they give limited purchase advice both in the store and online by chat. For larger purchases you can request a quote and a discount can be applied. Prices for regular lighting are in line with other light shops and sometimes slightly cheaper, real design lighting is sometimes just a little more expensive. For Corona you could order in the morning and take your order out of the container in the afternoon / evening. Nowadays it is a bit busier and sometimes takes 24 hours.

Very nice and correct handling of my order with super good support in the after sales.

Great service in these times of crisis!
And the price is, as always, low, the quality high ...

Clear and handy website. Everything I needed in stock. Despite the holidays, the delivery was ready the same day in the collection container!

Take-away container is a good initiative. Pick up without the stress of the store closing time.

Thank you Neel for asking the manufacturer to replace the glassware of 2 of our suspended luminaires, so that all 3 would be identical in color. We are very satisfied with the service!