A freezing cold evening and no heating on or fire lit. Shameful
Staff were really friendly and welcoming and made us feel at home straight away. Food was to a high standard and served within 15 minutes of ordering. Great atmosphere in the pub, it is family friendly and dog friendly too! Will definitely be going again!!
Granny loves this place- its our new weekend lunch spot - food good and cheap and it's always busy with friendly people.
Was a mix up with booking as online bookings not registering. First choice of food not available. When my second choice of shepherds pie arrived was really a minute portion. Very disappointing.
Gave this place a try a few weeks ago as it's our new local. First of all I would like to say how lovely, helpful and accommodating the staff were. We couldn't fault them; simply lovely humans all round. The food on the other had was... abysmal. I was actually embarrassed sitting there with my family as it was my suggestion to try. We have 2 Gluten free members of my family... the places doesn't even have an allergys menu to start with. So my family are given the allergy list and spent aages scouting every item this place sells one by one to see if it's Gluten free... turns out the opinions were very limited, this usually signals cheap, easy to cook food. They ended up ordering chips. My mother got what looked like 5 chips! My sister ordered the double portion and barely got much more; this is listed as a meal remember. We waited an appallingly long time for our meals which didn't come together, were rather small portions and were some were cold. I thought my solution would lie in a nice cold cider on a very warm evening... but no, the choice simply wasn't there either. We left embarrassed, thirsty and still hungry. To top it off we then get a fine for parking in their car park... So they are happy to fine you and make you pay for your custom. Happy to never repeat that experience again even with out the Gluten free humans in our party.
Enjoyed an evening drink here! Dog friendly which is very important for me! Water bowls out and dog treats there for your dogs... Love that!
Very friendly and helpful staff. Was very busy on Friday evening but all worked hard to keep customers happy and satisfied, especially the young lad Bobby who never stopped smiling despite the heat and packed bar!
Visited for lunch and drinks today on a busy Mother s Day and can t fault the staff. Food and service were impeccable and the attentive staff couldn t have done more for our party, which included children and pensioners. Will definitely be returning :-)
Fantastic food, only let down was the wait for the food. When in Sheffield next we would visit again.
Good selection of food as well as it been excellently cooked and the presentation of delivery of the food is second to non. The way they accommodate a large party while managing the rest of the pub is full credit to the staff and management. Top place. Great evening.
Good pub food & choice of drinks with a nice outside seating area, very reasonably priced.
The staff were so nice. The corona-virus control was amazing. They ensured everyone was seated at the recommend distance. Overall experience was really nice :)
Not sure why they need to have parking cameras. Despite coming every September for many years I got issued with a fine because I wasn t aware. So be aware you have to log your number plate at the bar.
Pleasant pub selling food, too. We had a lunch and a pint each and very pleasant it was. Food was OK, fish and chips was excellent.
The staff and service we experienced at the Hammer and Pincers on the 4th July 2020 with the enforced restrictions and guidelines due to COVID-19 were excellent and made us feel safe and well looked after. I will definitely be returning
Ok so it was Saturday evening and football was on. The pub generally looked a bit scruffy outside, yeah it's winter..service was ok, the game was not good and ruined by younger louts with questionable social skills. Lots of Tv 's though. Will go again.
We like it. They are really friendly and they provide a really good service
Traditional public house with a good well priced menu. TVs in most areas with Sky sports.
Reasonable place. Had a very good barman called Hugo.
Food cheap and cheerful quality ok staff very nice manner helpful pub nice atmosphere not noisy the kind of place you could spend an afternoon and you can take dogs so win win
Family & friends meal, food was good & portions size generous, service was friendly & efficient
Food very disappointing. Steak pie was all pastry and scampi all breadcrumbs. Even the portions of peas were mean. Won't be returning as much better cheap food and drink elsewhere eg Wetherspoons
Nice meal. New on the menu quorn chilli nuggets. They didn't have rice for the kids menu. They had run out of strawberries for the build your own Sunday icecream on the kids menu and it was not presented as on the menu. They had also no kids Jelly in the alternative. So all in all low on stock. The male waiter was kind and polite. Food was ok. A little flat other than that. Not sure I'd come back.
Came in with my family in January, as a party of 12 for both food and drinks. The service was fantastic the food was affordable and came very quickly and the atmosphere was great.
Had an excellent lunch, the standard of the food, the way it was cooked and presented was better than the price reflected. The service was professional yet friendly. A good experience once again
Food and drinks ok and reasonable price - nothing special.
Tasty food and friendly service! I go here regularly!
The staff are all very helpful and friendly, the food menu is varied and is very good value for money.
Very poor venue to watch sport. My last two visits to the pub have been to watch international rugby games. Although the pub is willing to put the England game on TV, they frequently have the volume so low it is impossible to hear the commentary. Bar staff frequently switch TV channels in the middle of a game or at half time when you want to hear the pundit analysis. On my last visit a very grumpy chef came out in his whites and simply changed channel without even checking with the clientele to determine who was there to watch the match. Naturally this was cause for much abuse which I assume the bar staff would prefer to avoid. Added to this the pub is often quite yobby. All in all there are better pubs in the area, with nicer atmospheres and with more friendly bar staff.
What a little gem this place is! Would highly recommend. Great family meal and really cheap, nice outside seating to enjoy the sun. We will return.
Usually the food is brilliant but on our last visit it was burnt. The staff were great
Was very disappointed with the customer service we received last night. At 8:54 we tried to order food but were refused on the basis that the kitchen was closing (yet other people were ordering) this would have been (maybe) acceptable if the kitchen closed at 9pm, yet their website states the food serving hours are 11:30am to 10pm!
Dirty, was coming here to eat but having seen the state of the dirty tables and bar decided not too. Carparking system is stupid too.
Understaffed. Neither bar nor kitchen coping, so 10 minute wait to order and wrong food arrived. Such a shame for a normally reliable local.
Came in for a meal with partner, was able to take my dog in as well which was great, it meant didn't have to eat outside like most places. The staff was very helpful and friendly, atmosphere overall was good. Nice friendly pub.
We used The Hammer and Pincers for my wife 70th birthday party. We had the snug to ourselves for around 35 guest. Having chosen the silver buffet we added samosas, pakoras, brownies and profiteroles. We dealt with Emily and Hugo who really took care of us for the evening. We were able to connect our own music to their system and pipe it into our room. We had a fantastic night and every commented on the quality of the food on the buffet. A big thank you to all especially for Hugo for his attention to detail.
Great local atmosphere, quality affordable food, rotational guest ales.
Food was just standard and quite a long wait, but it is a cosy place, with kind staff and good location
Went last night, had a mixed grill really enjoyed the food. Great customer service from the lad who served us think he was the manager. Would definitely go again
Good pub with excellent staff. But the clientele are foul mouthed and I haven't seen so many people smoke for years which made the terraces even more unpleasant. Lots of young groups completely ignoring social distancing
Great food, great selection of beverages. Friendly staff who can pull a decent pint.
Lovely place for quiet meal. Great food, lovely coffee. Staff very helpful. Very clean establishment toilets clean
Classic local town pub. Reasonable food and good service. Reliable beers.
Good place to watch the Rugger, good ales and pub grub
Excellent service great atmosphere and friendly staff. Loved the mac n cheese chilli and chicken wings
It's OK but I don't like having to register my car number, it's way out of town so I can't imagine people parking who aren't using the pub.
Usually this is great little local pub and generally most of the staff have a great and friendly approach to giving good customer service. Just recently though I have noticed a minority that just can't be bothered with the customer service delivery thing........customers....who needs them.....????
A great, friendly local pub. Has a lovely vibe, particularly at weekends. The bar staff have excellent customer service, particularly Marie, Megan, Bobby & Ben. Good offer on cocktails - really like the strawberry collins
I had the steak which was chewy and tasted of the fryer. Typical chain pub, no character.
Went and met friends there,had a meal which was really nice,Two very nice young ladies really friendly and helpful, would highly recommend this place.
2 of us popped in for a late lunch. .we both had the fish and chips. .all I can say is great for a tenner for 2 exceptional value
I went in on sunday for the football due to the weather and not risking going to the ground. I was so impressed, what an atmosphere and made even better with the banter between owls and blades and that the landlord is a big owl, great to see the banter taken in jest. Will be returning for future games. Spot on
The food is standard pub food. I had scampi and chips which was ok it's very standard pub chain food. Busy buzzing atmopshere on a Saturday. The menu on the website is however slightly different to the actual menu in the pub!
Pub was half full but still waited over an hour for starters to come, asked how long it would be, waitress said she'd check but never came back, food finally arrived but they'd messed the order up so half the table had to wait longer. No More
Service had gone really down hill in the last few years. Such a shame.
