Dexsta Federal Credit Union Reviews

Nice place to do business. Smart associates working there too. Overheard a conversation with them talking about how much of a joke Biden is. Hilarious!

Have used this bank for years and they re mostly organized, however, I ordered a cashier s check to be issued through my bank and sent out to my LL for rent in early August.. 3 weeks later my LL hasn t received my rent check and dexsta is having trouble reimbursing me. Very disorganized

This location on Foulk...Very pleasant and professional atmosphere. Erin was a great help.

Genuinely one of the best organizations I ve been apart of. They got me through my move across the country and back and they were able to help me all along the way. They ve been super helpful with getting through this pandemic and I m grateful for every representative I ve worked with!

I ve had better customer service at the McDonald s on 4th street.

I've been an FCU member with Dexsta for a few years now, and I've got to say they're the best. In addition to online, I generally utilize the faulk road or middletown locations, and the atmosphere is always pleasant and professional. My experiences with tellers, managers, admins, and customer relation reps have all been good. I know banking is a very personal thing for most of us, and where we do it means a lot. This is a definitely a great place to do it.

Had fraud on my account. Was told all fees would be automatically reversed....5 phone calls later, a debit from the bank instead of a credit, I finally got my money back. The branch workers are great, but the customer service is lacking.

This has been the leinhodler on my car since I bought it. The customer service is awful. If I could go back in time I would have taken a worse interest rate not to deap with them. I moved across the country have fought with them for 2 years to change my address. Then in March they decided to take out CPI insurance on my car even though nothing changed with my insurance policy. So today they call me to say I owe them 400 dollars on insurance I didn't need. And tell me it's my fault they didn't communicate with me when I have been trying to change my address for 2 years. Absolutely the worst.

Received a loan , The young lady who gave me my loan did not follow procedure , the manager ran in the middle of the loan documentation sighing and asked if we could continue this at another time due to training the loan officer had to be in , I was feeling lost in the whole process , including the fact that now a month later my automatic withdrawal in order to pay my monthly payments has not been set up , When I said over and over and over agin that I would like automatic payments so I can keep on track of my bills (as I do for every single bill I have) So to the unprofessional experience with out my knowledge my first payment could be late ! Someone needs to fix this branch Immediately!! And to not only mention as soon as you walk threw the door the attitude of the co workers are absolutely ignorant INCLUDING THE MANAGEMENT ! very unprofessional and highly upsetting to a young man that is building his credit to achieve a house with no late remarks on his credit history due to the Irresponsible act of a loan officer ! F- to this branch highly wouldn t recommend to anyone .