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s
3 years ago

Hiring manager and HR's way of talking and tone of...

Hiring manager and HR's way of talking and tone of conversation is rude and sarcastic. I got an offer from this company but decided to step back as i i could foresee the way employees are being treated.

v
3 years ago

Most pathetic shopping portal of the century- Cilo...

Most pathetic shopping portal of the century- Cilory

It started with your great marketing gimmicks on some social networking site and I was lured by some nice images which landed me on your portal.

1)On 13th August I placed an order worth Rs. 1699/- through paytm
2) Received confirmation on payment accepted and order is in process
3) Received communication on order under preparation
4) same day it was communicated package in transit
5) same day next communication was order shipped
Till this time it was wow experience but what followed is horrible
6) received text I may expect delivery by 17th August
7) it wasn't and next day on 18th received a call from some shipment executive to reach at a particular point to meet him and take my parcel from him!!!
Since I was on duty i express my inability to travel he said "fine I will return it " I SIMPLY SAID " OK"
8) On 18th I spoke to your call center executive and informed him all incident he said he will ensure to deliver product next day.
9) Whole day no communication from Cilory
10) I initiated return as order delayed and now no more required after such horrible customer service experience.

Story doesn't end there.
11) I received a call from some Gurgaon based executive who showed interest in my concern and assured to process my refund.
12) next day on 20th received an email that my request for return has been denied!!
13) when i asked reason it was 2 line revert that it's your internal policy
14) Had a very detailed call with your team lead Mr. pandit who showed inability to understand my plight as he doesn't even had complete update of my order. He told me my order can't be delivered due to incomplete address!! When I update him about my refund he informed me I have to wait till order reached warehouse then only we can process refund. As he has initiated request today.
I understand this internal process although TAT is starting from the date I called that is 23rd and not from 19th!! very annoying.

May I know reasons for this?
Is it what they taught this Days to loot customer and earn big profits?

I am still awaiting for my refund
One very frustrated customer

S
3 years ago

Good

C
4 years ago

Good

About Dew Solutions Pvt Ltd

Dew Solutions Pvt Ltd is a leading IT consulting firm that specializes in providing custom software development services to businesses of all sizes. With a team of highly skilled and experienced professionals, the company has been able to deliver innovative solutions that meet the unique needs of its clients.

At Dew Solutions Pvt Ltd, we understand that every business is different and requires a tailored approach when it comes to software development. That's why we offer a range of services that include UI designing, software development, and QA services. Our team works closely with clients to understand their requirements and develop solutions that are not only functional but also user-friendly.

UI Designing:
Our UI designing service is aimed at creating visually appealing interfaces for web applications, mobile apps, and desktop applications. We use the latest design tools and techniques to create designs that are not only aesthetically pleasing but also intuitive and easy to use.

Software Development:
Our software development service covers everything from developing custom web applications to building complex enterprise-level systems. We have experience working with various technologies such as Java, .NET, PHP, Python among others.

QA Services:
We understand the importance of quality assurance in software development projects. That's why we offer comprehensive QA services aimed at ensuring that our clients' products meet their quality standards before they are released into production environments.

At Dew Solutions Pvt Ltd., we pride ourselves on delivering high-quality solutions within budget and on time. Our team works tirelessly to ensure that our clients' expectations are met or exceeded in every project we undertake.

In conclusion,
Dew Solutions Pvt Ltd is an IT consulting firm dedicated to providing custom software development services tailored specifically for each client's needs. With expertise in UI designing, software development & QA Services; our team delivers innovative solutions within budget & on time while exceeding client expectations consistently.

Dew Solutions Pvt Ltd

Dew Solutions Pvt Ltd

4.1