Great customer service Mike picked up on a Saturday on his day off met me down there to sell me this winch cable that I broke he made sure fast Action Towing stayed working this snowy weekend, thanks Mike
I had Detroit Wreckers build the Lil Hercules onto my 2020 Dodge Ram Tradesman. Working with Mike and the rest of his staff has been a pleasure, they are happy to answer questions and give helpful advice. Their workmanship is fantastic, my truck is solid, the welds are perfect and their mechanisms work as advertised. Recoveries using the Lil Hercules is smooth and the remote is fantastic. I highly recommend this Company and their products. Vinny, Triangle Towing, NYC
That have very helpful staff and stand behind there trucks so thankful for all of you at detroit wrecker
Purchased a new unit and had it installed by Detroit wrecker, reached out to the owner when we had issues, that really weren t very serious, and since the unit was less than a year old, we assumed the two pins we needed to replace on the arms would obviously be under warranty. Wrong, we were told that since we put the video online of the issue AFTER we were told told he didn t believe it was his problem and wasn t covering it, that we no longer have a warranty. To top it all off, he refuses to even sell us the replacement parts we needed, so we had local machine shops make them. Much much much cheaper I might add, I would advise someone to do their research before using this gentleman as the reviews for the most part of from people happy with their brand new unit. Get ahold of us that have had his junk for a while and I guarantee you will hear from others. We will see how long this review stays up here. Best of luck to you reading this. This was our second unit of his, and will never have another.
The best. The attention to detail is second to none.
Sending out a big thank you to Jen in the parts Dept at Detroit wrecker . Mike and the crew always I means always go above and beyond in customer service!! I personally use a lot of there products love my little Hercules wheel lift . And they always get the parts needed for my other trucks ASAP in which is needed in this industry!!! Again thank you Jen!!!
Great customers service quick to response at any time of the day. They treat you like family.
Lil herc is the best investment I did. Don t need to switch trucks at all. One truck does it all. Very happy with the unit.
Jimm towing & recovery
Truly disappointed in the quality of the units coming out of here you would think that you would put a little more workmanship into making sure everything is square and lines up properly so you can pull your pin without a hammer. Will not be coming back to this place
Bought a truck with the lil Hercs on it. The unit is about 6-7 years old now. I purchased it from a guy I personally know and has had the unit since new. Never have had to replace pins or have any problems besides a few hoses spring a leak. So far running this unit for a month now I m very impressed. It s still nice and tight like it should be. You would think it would all be sloppy like most auto loaders being used without ever buying bushings or pins. Super happy and will be returning. I didn t buy it from them but owner reached out to me and sent me grease points to it and talked to me like I bought it nee directly from him. Thank you Mike. I ll be in touch soon to build a brand new one for me.
I bought a wheel lift attachment from Detroit Wrecker Sales just shy of two years ago. The attachment was more expensive than the ones we had been buying from a large wrecker manufacturer. I had even complained to them that what they are selling does not last and impossible to service with the plastic bushings they use. We would go through one of them every year.
The attachment from Detroit was actually recommended by a dealer that sells for the large wrecker manufacturer and his words were "it is bullet proof", I scoffed at the comment and said we will see about that my guys will certainly give it the test of its life. We move over 100 cars a day with this thing and it just started to show signs of wear. All the bushings are worn so I looked on the web-site and found the schematic and called Jen and just like that the parts are on there way.
To sum it up, those words its "Bullet Proof" were correct and if you are in the market for a forklift attachment do not look any further. No one makes one this robust and reliable. We have tore it up but its been repaired with ease and quickly.
Great product great company that stands behind its products and I highly recommend.
Thanks Mike, Jon and Jen.
detroitwrecker.com
