Detroit Mans Room Website Review

Excellent watches at good prices. People that comment that the watches are expensive do not know what an expensive watch is. A watch that is hand assembled in the USA out of Swiss parts and sells for $600 is a bargain. You could expect to pay several thousands of dollars for a watch of this quality. They come with a lifetime warranty, also. There is a short list of items that are not on the warranty, including batteries. But if you are lucky enough to live near the factory, you can just bring your watch in and they will replace the battery for free. No other watch maker does this.

What a great buying experience. Harrison was great!!

Very pleasant shopping experience. The staff is very helpful. I bought their turntable. I've been into turntables for twenty-plus years and the Shinola Runwell Turntable is definitely the best 'table I've owned. It's a work of art. While you're there be sure to try the Shinola Cola. I wish there was somewhere close to where I live that sold it.

Everything is expensive, but I wanted to buy everything in the store

Always friendly service......went in to get my batteries changed. Note this only happens during the week, otherwise you have to leave them if you go on the weekend. They will ship them back to you free of charge when they are done.

Awesome to have a company like this is Detroit. Great American made products

I always receive top notch service when visiting Shinola. The staff is every attentive and knowledgeable. I love that they treat you like you're the most important customer in the store. I highly recommend this store and its beautiful products.

Colin showed me the Runwells and I absolutely loved it. Would highly recommend shopping at this location.

Go in to see the expensive states-made watches, bikes, and leather bags... drink a coffee while shopping.

Super great awesome fantastic stupendous redonk donk tasteful ham.

Very attractive store. Staff is very helpful. Excellent selection of quality watches and accessories.

Great store. Friendly and helpful staff. Made for a very easy and pleasant transaction. Walked in 5 mins to close and the place was packed. No one was being rushed out the door.

I went to the somerset location, but they just weren't very helpful. I'm so glad I decided to visit the Detroit location. Katie was a great help to me. Thank you.

I am a watch guy, and proud to support my hometown. Love the people in the store and the service was excellent!

Staff seems to judge and not want to help often. but the products I own are great.

Many times I have gone on the internet to look at Shinola products. Then I went to the store and couldn't leave without making a purchase. Great staff and selection. A must see in Detroit.

Cute store, very friendly helpful staff and fabulous watches - what more could you ask for! Went in to buy a gift ended up buying a watch for a gift and one for myself. Watches are beautiful - packaging and gift wrapping top notch! My next purchase will be a bike. Go check them out you wont be disappointed!

If you're looking for a great personal gift, get one of those beautiful notebooks with costum engraved monograms they do in the store!

There is a great coffee place inside. Great vibe even if you aren't buying an expensive watch or bicycle

I am thrilled with my purchase from Shinola's Canfield store. Courtney was extremely helpful with my decision, discussed my personal style with me, and helped choose the perfect watch. Thank you!

It's one of those experience stores where they cater to your every whim. Valet parking, free coffee, etc. The stuff is pricey, but you already knew that. It's nice to see a company that is in Detroit, hopefully it remembers ten years from now and doesn't start making things in China.

Very cooler, but expensive...If you canal it's a fantastic place

A cool store to visit, they have all of the Shinola products on display including some of their nice leather products. Great place to see the product, try it on, and ask questions. The staff is very helpful.

Shinola makes Detroit shine. A great store for the best value high-end watches, leather goods, bicycles, turntables and more! Plus, they have a pretty decent cafe on-site for sipping while you are shopping or just sipping. Although the prices of some of the goods may be beyond a middle-class wallet, they are not very far beyond it. And, they don't treat people disrespectfully if you are just window shopping. Super courteous sales people really understand what customer service is all about. Might be a tad hard to find if you are not familiar with the neighborhood, but be persistent and you will be rewarded. The Shinola store is in Midtown near the Motor City Brewery, Jolly Pumpkin, Traffic Jam and Snug and Mario's. Hopefully, you know where one of those places is!

Selection is amazing, staff doesnt harrass and are very informative, great shops next door

Lots of friendly informative help. Great to see the flagship shop. Much more relaxed than the outlet shops. Watch batteries replaced on site, all their bikes made there. Listening room for their turntable. Dog water station at the front door.

Great Experience!! I've Heard and Read so Much about the Shinola Store, I Had to See it Personally. Beautiful Watches and Leather Goods. Very Interested in "Runwell Turntable!!"

I love Shinola and their high end luxury products. Everything they make is of high quality, and their customer service is as good as it can get. They always provide a wholesome experience from start to finish

Purchased a set of leather deer skin lined gloves for my significant other, and I'm honestly jealous! When I tried the gloves on myself I thought, "WOW this is truly something of perfection". Who would've thought a simple pair of gloves would be worth Every penny of $200. They'll last a lifetime, feel great, don't keep the hands too hot, can be mashed into a pocket, stretch like elastic if I need to make a fist or something, heck the only thing that would make then from the future is if you could text with them! Definitely planning to go back and purchase a Shinola wallet soon.

I had received my Shinola watch as a gift less than a year ago and the crown fell off recently. I brought it in to this location to get it repaired. The store itself is pretty nice, as is the merchandise they sell. The customer service was excellent! Shelby helped me out and she was fantastic! She told me the repair would be done within 15-20 minutes and even offered me a free drink from the coffee shop. I didn't end up taking her up on the coffee but my watch was ready within the 20 minutes and she found me in the store and brought it over to me. For my first time dealing with Shinola directly, I was really impressed. Great customer service and a great store!

Brought in a watch with broken pin in the band to get repaired. There were great staff wanting to help at every turn. Fixed and cleaned it immediately at no charge. Great place to browse.

I visited the store to have a battery replaced. The wait was about an hour. There is plenty to see in the store to pass the time. Kendall was very helpful and kind. There is complimentary valet out front.

They can usually change watch batteries in 30+ minutes. Good to drop off then head over to Jolly Pumpkin while you wait.

The lux brand's flagship store. If you're going to buy Shinola you should do it here! The staff is great and there's no need to feel bad sightseeing or window-shopping here.

Visiting Shinola was not apart of our original shopping plan, but the crafting of everything in their flagship store was basically singing to us from outside. There was a huge, framed American flag (with 48 stars), gorgeous bikes, a raw juice bar, periodicals, awesome watches, journals and other accessories. Yes, yes, yes. I wanted everything. I still want everything. I'll have you yet, Shinola!

Easy on line shopping and quick delivery. Beautiful product

Wasn't looking for anything, left with something. Love the place very innovative, will continue to fondly watch it grow.

Fantastic Store!!! Am saving up to buy a Shinola bicycle

I love this store and have brought many friends here already. The prices are high, but if you don't plan to buy anything you can just walk around, enjoy the designs and see how things are made. They have chairs and serve very good coffee so if you like to sit there and sketch or write, you would feel comfortable in this place.

Eclectic store selling watches leather bags bicycles and great coffee.

Great staff and quick service. If you have a Shinola watch this is the only store that you can bring it to and have the battery replaced while you wait. Had two different watches serviced and both times the total wait was around 30 minutes.

The service I received was phenomenal! My sales associate was kathy and how she treated us great! My girlfriend bought me a watch and I was happy with the product mainly from the attention we received! Love Detroit made products! Love Shinola! Another great step for my city!

Staff was very kind and helpful and I'm very pleased with my new watch.

Beautiful place with a cafe. Street parking only. And there were so many people inside and not enough staff to effectively help out.

Everyone was extremely pleasant. I had a wonderful chat with a young women who worked there while waiting for my coffee. The barista informed me that they were out of Chai (to his surprise) and apologized. He made me a different drink instead and refunded my entire purchase! I was so shocked. He was awesome. My replacement drink was amazing. I had to leave him a tip.

Company is horrible at delegating power. They have the most unqualified people in charge and because their friends they are allowed to ruin the company. Shinola has so many bright people that are in positions as workers and I fear it's because they are women and minorities . I hate to say that but it's true. I've met ladies there that have so much education and ideas but scared to say anything cause they fear getting fired. That's a shame in a company that's in a urban city. A place where the ideas and knowledge of the people in the area should be embraced and used to bring profit to the company. instead you hire and bring in people from islands and east coast that have no idea of watch development or what the consumer wants. I like shinola it had alot of room for growth and large profit but the leadership chooses old boy and eye candy over real employees and loyalty. The company had lost whole departments over the past year. They should look to those that stay for leadership and ditch the dead weight in charge of development and production as well as inventory management and ordering. I swear shinola do the area people better and pay them like you pay the ones that don't deserve it and cost you money...

Very nice, well made watches. I own two of them. But they are a bit overpriced for what you actually get. The issue I have is the staff really doesn't know much about watches except for Shinola and I think they truly believe that they are high end watches. They are not. They are nice, well made quartz movement watches but not one is worth close to $1,000.

Excellent customer service! They replaced the battery and monogrammed it while I relaxed in the Audio Lounge.