Desmoto Sport Review

I think it is extremely important to judge a shop based on how they handle issues with their work, not just if there is an issue in the first place (We re talking about highly sophisticated and finicky European motorcycles here). Desmoto completed the extensive 18,000 mile service on my Ducati a couple months ago. When the job was finished, there was an intermittent mystery backfire and no check engine light or normal symptoms to clue the team in. They worked tirelessly to replicate the issue and solve the problem. It turned out to be the oddest of all things-a circuit that lit the taillight, handlebar controls, and kill switch was shorting out at the connection under the seat. Who even knows who is to blame for that problem in the first place? No matter. Scott, Brien, Alex, and Darren treated me like a valued customer and won my all future business from how they handled this less than ideal scenario. If you re looking for an honest, handshake, eye contact kind of shop that will take care of you and your machine; look no further.

Wonderful honest and caring ducati and triumph service. Great people and will do great by your motorcycle.

Thanks to Desmoto for all the tips and help to keep our fleet at Superbike-Coach in a great shape. See you at the track :-)

Desmoto recently serviced and installed some upgrades on my 10 Streetfighter. Scott was more than helpful even tracking down a rearset I couldn t find online. All work was performed to my OCD standards and pricing was straightforward and very fair. Thanks again Desmoto team for getting me back on the road quickly!

Passing thru town and had a few problems with my Ducati. I stopped in here because I had a long trip ahead of me and didn't want to be stranded somewhere. These guys were very attentive and did a great job taking care of the problem. They worked me in with little notice and delivered as promised. I liked this shop and would highly recommend them.

Started as a novice rider with little knowledge about my 851. Scott has taken great care of my bike and my ego.

I called to get my KTM 1190 Adventure repaired because the dealer where I purchased the vehicle had a wait list that extended nearly 1 month into the future. Desmoto-sport took me in as a first time customer the day I called. Parts were ordered by the time I left the shop It took 2 days for the parts to arrive and they repaired it that day. They did a great job, friendly, efficient, quality service at a reasonable price.

Like the other reviews say, this shop is excellent. I have been a regular customer here for 1.5 years, and they do great work. Scott went out of his way numerous times to help, and I appreciate it very much. The rest of the crew is also great. A+.

I've been taking my Ducati motorcycles here for 12 years. The staff are knowledgeable and friendly. They always go the extra mile and treat my bike like it is their own. I will not take my Ducati to anyone else even though there is a Ducati dealership/shop nearer my home.

If you own a Ducati, take it to Desmoto. Scott and the crew are great, service and repairs are excellent. You and your bike will both be happy.

Awesome place! Service is amazing, really went out of the way to help me out!

While I think they know what they are doing and worked with me on getting a warranty replacement of a brake master cylinder, I had to watch the mechanic pop off my top luggage rack forcefully without turning the key and disengaging the clasp. The fittings that hold the rack of are plastic and the disregard for what that does to them means I won't be bringing my back back here. I was happy with the repair though and consider them a solid shop otherwise.

I needed a new rear tire on my Ducati..Munroe Motors quoted me a six week wait for an appointment due to a lack of staffing. I called Desmoto and they gave me an appointment 2 days later. I only waited 45 minutes for the tire change and the bike was ready. Good rates, excellent service, I would recommend them without hesitation. I am a first time customer and it was a great experience...

awesome staff. great prices. Work always done to highest quality.

These guys always do great work! I have two Ducati Motorcycles that I have had their help with on multiple occasions and never had any issues. I've got a ton of free advice and helpful information. Very trustworthy and skilled experts.

I just dropped off the old 888. I left the lights on... SMH... Reported that battery is dead have to leave it over the weekend. But I got an awesome fried chicken sandwich at the Connecticut Yankee. Let's see what they say Monday...

It's simple: if you've got a Ducati, you should take it to Desmoto. They are super knowledge, friendly, fast, and reasonably priced. I've been taking my bikes there for years and have had a good experience every time.

Great shop and nice guys. Price is on par with other Ducati shops but service was sooo much better. My bike was ready before they promised, great communication, and went out of their way to get my rearsets and clip ons to fit on my monster. Also made sure I liked the foot placement.

Having a bike as my only form of transportation aside from muni, I really really appreciate not having to wait an extra week from original estimated finish date (like a few other Bay Area Ducati shops).

Can tell all of these guys love riding as much as I do.

Thanks! I ll be back for all my services in the future.

Scott and his team do great work, you can trust your Ducati to these guys over all others.

I service my Ducati XDiavel here and have been their customer for past 2 years. Never cease to impress me with their utmost professionalism and understanding of motorcycles. They are pretty much upfront with the cost and services they can or can not perform.

They've been taking great care of my Duck for years. Thoughtful, professional and easy to deal with.

Have used this team to take care of regular work on my Multistrada 1200S Touring for a while now. Several sets of tires, regular scheduled maintenance, and putting stuffer Ohlins springs in front and rear. Great work has been done on time and within estimates. I trust these guys and they've done right by me.

Can't say enough good about this place. Been bringing my bwm there for over 10 years. Scott, Darren, Brian, and the rest of the team are first rate. Honest and do a great job.

I made an online order but the whole shop was closed. Picked up my order at the first open day and got my handling and shipping refunded!!! Super nice, love it.

Great place to buy a bike! You can tell they are passionate about what they do! Thanks for the great service Desmoto-Sport

One of a few different mechanics I visit in the bay- and they have never done me wrong, Scott, Daren, and the whole team are very helpful and don't hesitate to answer stupid questions. Even during busy riding season when Munroe and Scuderia will be busy 3 weeks out- Desmoto has taken me under their wing(but dont quote me on that)

Was referred to this place by a lot of friends and the other yelp reviews were convincing. The staff was really kind at first and I greatly appreciated the time Brien took to walk me through any and all possibilities of my new bike (purchased pre-owned via CraigsList).

Brien actually went the extra mile and informed me that I didn't need a 500 mile service since in his assessment he noticed it might have already been done. So instead of a $300 service, Brien took note of the things he was going to do and I ended up with a $80 tab. Awesome!

However I got the bike back and noticed 3 issues:
1. Overfilled coolant (this is ok since Triumph's overflow boxes are known to lie)
2. Broken rear turn signal (the stock ones are known to be easy to break, but yikes!)
3. Missing fairing bolt

I inquired for at least the missing fairing bolt but was immediately told to go to Munroe. To which I did. And boy, Munroe got a customer for life. Thanks for the recommendation I guess.

I've been taking my bikes to Desmoto since 2003: both street bikes and race bikes. awesome peeps who really know and love their craft.

Love you guys! Always hooked me up and did great work on my 848. Been away from SF for a while, but I d still trust these guys with my bike s life! Cheers!

I would definitely give these guys a 10 star rating! They offer and share great mechanical expertise, being very nice, friendly, and very helpful. All the while being fair and understanding as far as billing goes. Plus you always get to see some really nice & rare bikes there :-)

Good service by guys who seem to really be into motorcycles and enjoy what they do. That s not a given at all shops.

You get what you pay for. Good work, higher than average cost of labor, but only place in the city I would take my Ducati.

Honest, friendly, thorough. The best. They're happy to always answer questions, and have gone above and beyond for my bikes several times with no clear profit motive. Versus experiences with the BMW dealership and other 'oem' shops it's night and day.

Excellent shop, they understand the rider and the racer because they raced themselves, they did the 7500 mile service on my 1198 SP, then I had them change my rear shock, add a flat link and change my triple clamps to offset ones, they set up the suspension perfectly and the bike handled so much better. With the link I had bought the wrong height adjuster, Scott provided a modified one which worked perfectly at a very low price. Also, on the triple clamps, I wish I had asked ahead of time, Scott troubleshooted some fit issues and made it work perfectly too. Very happy with the shop and their work and customer service.

These guys are the best. Super knowledgeable, professional...and they ve always provided first rate, personal service.

Been taking multiple bikes here for over a decade. Great crew that always goes the extra mile.

Excellent service and they were very upfront with me. Only had done what I needed and there was no pressure to get additional services done. They made their suggestions, but also gave a general timeframe and again, no pressure to have anything done. Service was also timely and prompt. I have an older Triunph, so fast service on old bikes like this can be hard to find. I will be returning back here for any serious maintenance and bike issues in the future!

Thank you Scott, Brian and Jared! Absolutely terrific service. I am a die hard Ducati rider and these guys have treated me well since I moved to the bay. Exceptional service and great value

Really, really great shop. None of the upsells you have do deal with when you hit most other shops (no trying to talk you into replacing tires that don't need it) and aside from being a fraction of the cost of a dealership I've never had to wait longer than the next day to get my bike in.
The 'showroom' is like walking through a cross between a museum and that dream you have of the bikes you would buy after winning the lottery.
Staff is super friendly and exceedingly knowledgable; one example was knowing off the top of their heads that a part hadn't changed in 3 years, so I was able to get a 2 year old part for several hundred dollars less than the direct replacement.
Highly recommended!

Been with Scott and the gang for 10 years plus. Solid

Clear information on parts sales
Thanks

Best honest and great service. I recommend this place to all my moto friends

These guys are bad A. Nice people and always do a great job.