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What reviewers say about Desk.com

Generated with AI from 11 reviews on Trustburn · updated 14 days ago

Customers describe the platform as intuitive, easy to navigate, and user-friendly, while frequently praising the responsive, professional, and prompt customer support team.
What does Desk.com do?

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and fast-growing companies. It provides collaboration tools and a mobile application to handle support via email, social media, chat, discussion boards, and phone.

Are there any complaints about Desk.com?

The critical reviewers wrote that the company is average with satisfactory but not exceptional customer service, and they noted occasional glitches that caused inconvenience.

What do people say about Desk.com outside Trustburn?

It is not clear what people say about the company outside Trustburn, as the external discussions mention the name in various unrelated contexts such as VoIP services, Salesforce history, and other software.

AI-generated from reviews on this page. Verify anything important with the company directly.

Sophon Kim
Reviews 1

The experience with Desk.com has had its ups and downs. While their website is functional and their customer service is responsive, there have been occasional glitches that have caused inconvenience. Overall, it's a decent company.

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About Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.

It offers its application for e-mail, social media, chat, discussion board, and phone support. The company provides its collaboration tools and mobile application to solve customer problems.
Formerly known as Assistly, Desk.com was founded in 2009 and is based in San Francisco, California. It operates as a subsidiary of Salesforce.com, Inc..

Website
desk.com
Address
1 market street