Design Ink Review

Love this place. People comment my shirts are the best that they have seen me in. Great job on the shirts and hats

This place produces extremely high quality work! You will not regret using them.

This place is amazing to work for! High standards are what makes us one of the best around!

I have worked on business rebranding with Design Ink and they were professional through the entire process. Your one-stop for company branding and marketing items. Design Ink is awesome. Highly Recommended

Awesome place to get great quality screen printing and embroidery

I have used Design Ink on several occasions for screen printed shirts, and have done so for business and personal events. They have always been very easy to work with, have fair pricing, and their turn around time is very quick and prompt! They are also willing to do smaller orders, so they are my go to each time i need shirts for a big event. I would highly recommend them to anyone.

Told them I wanted to make sure my designs weren t messed up, and nothing was wrong with the orders because I m paying top dollar and they rejected my order for saying I was gonna make sure it looked on point. Even after they approved all my designs they told me that they won t print them. I ve been very patient and friendly, very unprofessional business. Or they just don t care about employees that used to work there I was good to them and I ve recieved very poor customer service.

I have been a customer of Design Ink for years. The quality of their product is untouchable! All the art work, print work, and color choices are best in the business. I would never go anywhere else to have any print work done. The management is the best to work with as well in this business.

Design Ink does exceptional work. I couldn't be happier with the timeliness of getting great ending product! They truly deliver on their promise. I will always be a returning customer!

Amazing outlet store, and a great company all around.

Always meets my deadline and keeps my orders organized! Perfect every time! Awsome costomer service and unmatched artist! Thanks guys!!

Wrapped the van a while ago. Frieldny staff and good people

I'm currently in the process of starting an apparel line, I chose Design Ink to help with printing. From the 1st order I should've turned elsewhere. A 7 color print on long sleeve crewneck sweaters and short sleeve T-shirts. I was out to make a strong impression with my first prints. When I go in to pick up my order I was upset with the quality of the prints. It didn't look professionally printed. Colors were faint and looked to be barely on the garment. A distressed look that I did not ask for. I wouldn't print so many colors to have them barely visible. It turns out the print was done on a hand press and looked as if it was an afterthought. Like a homework assignment done minutes before your teacher says its due. Print manager acknowledged the poor print and said the wrong press was used. I had paid for a white underlay so the colors would be vivid and on top of that paid $150 for the location and size of the print. Why wasn't the right equipment used!??? He offered to make things right by reprinting them and calling me the day of reprint to do a press proof. Ok I said but...they couldn't fit me in for another 12 days. The old cliche, time is money.

Round 2 of prints. I had gone elsewhere to print after having a bad first experience. Staying clear of Design Ink Jan-April '16. I was ready to print a bigger order (500+ shirts) so I came back because of their print capabilities and wanting to establish a long-term relationship with a local printer. I had pre-sold 50 shirts of 1 design and was to pick them up and deliver to a client who would be selling them out of the country and was in town during that weekend. I was given a promise/pick-up date of July 1, 2016. This was a full 3 1/2 weeks later. I had paid in full and I had the expectation of picking my merchandise up and delivering July 2 to my client who would be flying home that evening. I waited patiently for a call to pick up my order. When 4pm rolled by and I had not received a call, I made the call to check on my order. I was told "oh...yes they're ready for you to pick up." I get to their new location and immediately knew something was up because of the front desk receptionist's body language. No one likes to give bad news...she tells me a portion of my order was misprinted. How many I ask...96...or maybe more. Over 130 shirts of my best selling print were not ready for pick up. 50 of those shirts belong to my pre-sold, paid in full customer. What now!? Of course no one is in the office on Friday July 1st at 4:30 in the afternoon before a long holiday weekend. No explanation of how a full order gets printed wrong. I'm out $500 and have a left an awful 1st impression on a would be repeat client.

A week later I'm setting up shop in San Jose CA. I pull into the fairgrounds and I see a familiar design on a shirt. I walk closer to the gentleman wearing the shirt and sure enough it's my artwork!!!! It's printed on a t-shirt color that I don't even own or have for sale!!!

I send an email to design ink letting them know of my disgust and frustration of how my artwork ended up on someone without my permission. I get a reply back that's summed up as an excuse for how they got caught. Stating it was a test shirt...how convenient that the test shirt was a perfect fit. Email also stated there was only 1 test shirt....because I should be happy there was only 1??? The very next day more shirts with my design. Tell me this Design ink...why were the "test shirts" not given to me???? Because it was all a lie! I meet with the print manager when I get back into town and he says he's been in business for over 30 years and this has happened before. He wants me to come up with a solution to a problem his shop created. I asked for the shirts back that were printed and 3 weeks later I'm still waiting!

Unprofessional. Irresponsible. Disrespectful. Dishonest.

Friendly service and a lot of options to meet your apparel and corporate needs.

Very happy with the product we ordered and people were very professional. We got our shirts before xmass.

Maggi is absolutely hands down the best to work with! She is so creative and knows exactly what i need!

Can't even get them to answer the phone for a quote.

Fast turn around on my orders. I love working with the staff!

My work uses this place frequently for shirts. They always do a good job and will make sure the order is on time. They will do smaller orders.

I started my new business just one year ago, I know it is important to look good and present a clear image consistent with our brand when meeting with clients! I met with Maggi from Design Ink and she was so thorough and helpful with everything, the types of shirts, which colors to utilize in our logos and how to get everything just right

Maggi was excellent to work with and has amazing customer service skills! She treated us like our company was ordering 1,000 s of shirts not just a dozen and need I say they look great! I will definitely be going back again and referring other businesses to them!

Michael Miner
Owner
Levitate Media Group

Wow, very impressive, great company, hundreds of options and colors, very pleasant service, very good