Derrick Dodge Reviews

Thanks Galen! Hands down best car salesman in town! Honest, patient and fights for good deals! 10/10 for him!

Amazing experience purchasing our new truck. Galen was a pleasure to deal with- he found us exactly what we wanted for the price we wanted and had some extras installed for us before pick up. The manager and finance team was equally as great to do business with - fast and easy pick up on the day the truck was ready.

I started looking for a used mega cab not realizing how hard it was to find one. I reached out to multiple dealership letting them know what I was looking for and derrick dodge was one of the few that got back to me right away as soon as something came up. After about a month of looking for a used truck realizing there weren't many options available i started looking for new but was a bit picky on the truck I wanted. Riley worked on finding exactly what i wanted. He was great to talk to and I never felt pushed to buy something. There was a new truck that I wanted coming from the factory. Riley was quick to act on it and secured the truck as well as all the extras I wanted for a better price then the other three dealership fighting for this truck. Very pleased with the truck and the sales department. Highly reccomend Riley and their dealership for any of your purchasing needs!

Amazing experience at Derrick Dodge! Highly recommend anyone looking for a vehicle to go here. Everyone we dealt with was professional and helped us with all the questions we had.

I don t usually write reviews, but I feel I must share my story. Derrick Dodge is more like a politicians office than a car dealership. They will say anything to get a sale, but don t care about you whatsoever. No basic human consideration, just fake smiles and empty promises.

I came in to look for a used vehicle, and they found one for me that I liked. So we started the paperwork and financing process. I was working on my finances, and was not able to put down a deposit, but they said no problem we ll hold it for you while the finances are arranged.

A few days later I checked their website and noticed that the vehicle I started paperwork on was no longer on their website, and I thought this was odd. I called and left several messages, as well as several emails, for the finance department, but I received no responses. They completely ignored me for days, and I went from being mildly concerned to genuinely upset. So, after getting no responses from finance, I called the manager directly, manager Drew.

I had met him prior, I thought he was a nice guy, so I asked him to check and see if the vehicle I wanted was still there or not, as it was no longer on their website. He put me on hold and checked into it for me. He then came back on the line and told me that they found a mechanical issue on the vehicle, so they sold it to a wholesaler. He said that it was a blessing in disguise, and that I was lucky I did not buy it.

I found out this was a lie.

I guess Drew thought I was an idiot, or that I would fall for his smooth-talking BS, but I know how the procedure works. Vehicles are always thoroughly checked over BEFORE they are put up for sale.

There was nothing wrong with that vehicle, they sold it to a different person without even telling me. They kept me on the line for days while my finances were going through, assuring me that the vehicle was mine, then just sold it to the next person to give them an offer.

Now I know I did not put down a deposit, BUT the Right Thing they should have done would be to call me, and explain the situation. They could have just called me to say that they had someone else interested, and that if I didn t put any money down on the vehicle they would sell it to the other person. Simple. But they didn t. No courtesy whatsoever.

I would have understood if they were just honest with me. But no, instead they lied to me and made up a story to cover their own shadiness. No one from Derrick Dodge ever did call me to let me know it was sold, I had to hound them to get any answers. Then later, they simply said well come in and we ll find you something else as if nothing happened, no apologies for the inconvenience or anything.

How could I ever trust them again after being lied to? Especially by a manager. The whole ordeal was just very disrespectful and callous.

In the end it was a blessing for me because it showed me their true colours, and I went to a different dealership who were above and beyond kind.

I am SO GLAD that I did NOT purchase a vehicle from Derrick Dodge. They will say anything to make a sale, but they re all lies, fake smiles, and empty promises. I do not trust them at all. They are the worst dealership I have ever dealt with, and I will never go there again.

DO NOT RECOMMEND!

My advice: go literally anywhere else. Save yourself the grief. And read dealership reviews before you buy!

No one deserves to be lied to for a sale.

My wife and I recently started looking for a new vehicle and we ended up at Derrick Dodge. The staff were extremely friendly and helpful and made our experience very enjoyable! We are now the proud owners of a new 2021 Jeep Grand Cherokee! Our sales rep Andy was very knowledgeable and was quick to answer any questions we had. We also received great hospitality from Drew, and our finance guy Lamar was amazing. I would go back just to hang out with him!

I had the best experience with Purchasing a vehicle from Derrick Dodge... Robby my salesman was 100% on point and helpful in my findings.. I came out with more of a truck than I could ever imagine!!! Great rates and prices and amazing service! I m super stoked!
This is the second truck I ve bought from them and I am completely satisfied and will continue my business with them in the future.. If your looking at a new vehicle,, seriously go see Robby and the gang at Derrick Dodge... trust me, you won t be disappointed!
Thanks again Robby!! You put a smile on this girls face!!

The people at Derrick Dodge were incredible in helping me get the best truck for my budget. Riley, my salesman, went above and beyond to ensure I was happy. I would definitely recommend Derrick Dodge when looking for a vehicle.

Love my new truck and service I received at Derrick Dodge. My sales associate Galen and his manager Drew went above and beyond to
Ensure I was happy with my new Ram. I had very specific needs in a truck and Galen ensured all were met. There was a minor hiccup noticed post delivery of my truck but a quick call with Galen and Drew resolved it no questions asked. If you are in the market for a Dodge, I highly recommend you contact Galen at Derrick Dodge.

Riley is a champ! I was running late on a Friday to pick up up my new car, and Riley stood outside on his own time after close and waited for me to come pick up my car, easily could have told me to wait till the next day. Curtis in finance made what could be a stressful situation stress free. Really appreciate the great customer service from both of them.