DERBY LANE MEDICAL CENTRE Reviews

Put a prescription in for my premature baby for her formula witch you can t just get out of the shop, so when contacted about the excuse we had a problem with the hyphen in her name so it was left. And got the prescription witch has to be ordered and couldn t get anywhere, and when we contacted them back was told to go to boots and ask for anything similar and if they haven t they can order it back to square one oooo yeah baby has no formula left because of your staffs incompetence and not contacting the parents about the name just left it.

Information about how to download the appointments app and the ods code , they wont post it. You have to personally visit the GP practice which is not practical as we work monday to friday 9 to 5 and they are only open when we work. Its not practical for us to get off on holiday just to collect this sheet of paper which can be posted.

As a family who have used this practice for many years, we have always found all staff to be very helpful . The current GP s at practice are extremely caring and always willing to allay any concerns . Also it is always relatively easy to contact the practice during these particularly busy trying times .
we would particularly like to pass on our sincere thanks to Alison , the CM at practice , who has looked after our father for a number of months .
We have always found her to be extremely professional , helpful, willing to help and provide advice regarding our father s complex health issues . We can appreciate how busy she must be with heavy case loads , but she is always willing to visit , call in and check our father .
Alison is a real asset to the practice , and should be valued as such , especially in these very difficult ,trying times
Many Thanks to Alison and rest of the Team

Doctor Barba is brilliant. He seems to genuinely care and has been the only doctor that has helped my partner with his mental health.

Disgusted with this practise. Always get treated like we are a nuisance by the receptionist. Very rude and not sympathetic in the slightest. My 7 month old baby is very poorly and the receptionists are extremely rude, always have an attitude and are just ridiculously unprofessional. The doctors are ok. The only time we have been treated with respect is when we have been seen by the nurse, she is so lovely and very caring. Everyone else is rude and they obviously have an attitude problem. Currently looking for a new practise, the WORST set of professionals I have EVER dealt with. Would not recommend Derby Lane Medical Centre ATALL!!!!!!!!!

We have been with this practice for 47 years always sympathetic and friendly, Dr barba is very caring and patient.