Delta Toronto East

Delta Toronto East Review

Reviews 1443
3.9
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R
4 years ago

Definitely an older hotel, but still very nice. Th...

Definitely an older hotel, but still very nice. The pool area is beautiful, the restaurant was very good. I do always hate glass elevators with my acrophobia, so that was a definite downside.

E
4 years ago

We were very disappointed with the service. Garbag...

We were very disappointed with the service. Garbage and dirty towels were left in our room, which isn t a huge deal. Our room had no mini fridge which is always nice (but again, not a huge deal). But then we had no comforter/duvet on any of our beds (2 double beds). We called once. Someone came up and told my husband that that s how they make the beds, just a sheet and a little thin fleece. I called again and asked someone to come up. She just told me to turn up my thermostat and said they don t use comforters/duvets and just have me another sheet!!!! We had a whole hockey team staying there and they all had comforters/duvets on every single bed. Really awful service and never once have I been to a hotel where all I had was a sheet and a thin fleece. I also found the restaurant too expensive for my family of 5. We we had to bring in food. I will say that the pool was very fun for the kids!!! They loved it!!!

R
4 years ago

Enjoyed my stay there. The food and service e prov...

Enjoyed my stay there. The food and service e provided for our conference were outstanding. Facilities through most of the hotel were top notch, though my room was dated and left a little to be desired.

S
4 years ago

just checked in..service was amazing...room clean ...

just checked in..service was amazing...room clean and bed amazingly comfy...saw the buffet that they have for dinner..wish we could have stayed for it but definitely having it tomorrow for dinner

T
4 years ago

Be sure to book a deluxe room, the premier is outd...

Be sure to book a deluxe room, the premier is outdated and 2-3 star quality. Staff tried to hide this fact. Room had no fridge and was small, dim and outdated. DIssappointed in what was meant to be a luxury getaway for my daughter and myself. I've stayed at many Marriott's and this one doesn't have the quality or service, the staff was sometimes nice and sometimes rude, strange. Even the spa staff were rude and the service was terrible. Will not be back.

A
4 years ago

The hotel itself shows its age in some places, but...

The hotel itself shows its age in some places, but ultimately the room and bathroom were clean and the bed was comfortable. The kids enjoyed the large pool and water slide, which wasn't too crowded. We were satisfied with out stay and would stay again.

T
4 years ago

Ok

K
4 years ago

Since I stay at this location often for work and f...

Since I stay at this location often for work and for long periods of time each visit, I ask for a microwave and mini fridge with a freezer but they are rarely in the room when I arrive and I always have to call to ask and sometimes it results in a lot of issues and back and forth. Some of these rooms also have mold and I have had to ask to be moved before due to the smell.

G
4 years ago

Aging hotel far from the city center and public tr...

Aging hotel far from the city center and public transport. We booked a room for 5 the extra bed was missing and there were only 3 towels. The rooms do not have a fridge or kettle and you have to pay for parking while you are in a craft area next to the highway and far from the city center. I do not recommend it.

S
4 years ago

Just went to a Christmas party here. The food was ...

Just went to a Christmas party here. The food was Okay at best and the servers unfortunately took away our drinks too EARLY! Went to the dance floor and came back to our drinks gone! Other than that, everything was fine there I guess.

D
4 years ago

This is a great hotel. Nice big pool AMD water sli...

This is a great hotel. Nice big pool AMD water slide the food is excellent and the staff are very hosent and kind with you. The room is nice and big. WiFi is faster then most hotels and the prices are great!

T
4 years ago

Check in was a nightmare. Got into my room and the...

Check in was a nightmare. Got into my room and the room stunk like piss and stains on the floor. Shower looks like your in a run down motel all rusted and mold on the ceiling. Had a do not disturb sign on my door i came back from being out and the maid had ignored the sign and did the room anyways. I called guest services and complained they said they'd get back to me as to why this happened they never did. Definitely not worth the cost of they charge. It might of been a nice hotel at one point but not anymore. Pillows are lumpy like a sack of potatoes and my sheets were put on inside out. Im going they were clean.

K
4 years ago

Stayed there for 1 night at the end of March Break...

Stayed there for 1 night at the end of March Break and had a very nice time. The rooms were nice and clean and the perfect temperature for my liking anyway. I did find the pool to be on the chilly side though. The water slide does work on a schedule at least for the March Break time. The staff were very nice and the food was good

A
4 years ago

Good

M
4 years ago

Family of 4, 2 kids with autism, 1 night, last min...

Family of 4, 2 kids with autism, 1 night, last minute stay. Good for a family exploring the city (close drive to zoo, science centre and major highway), has decent small pool with life vests, generally guests are respectful of one another, and staff go above and beyond. Tuck shop nearby but not on site, and beware ladies, parking garage and lower entrance does feel a but dodgy at night ("feel", nothing happened). Everyone was friendly and super respectful - and room service was surprisingly decent (as was breakfast buffet)! Would have rated 5 stars, but hotel is dated in some parts (tower 5th floor) and the paint and new linens couldn't hide the window that had a torn screen and frame that was not secured - it actually fell out at me. Had to swap rooms, new one had cracked sink. Pool slides and floor could use a hard scrub, we used water shoes with the little ones.

W
4 years ago

Clean, friendly staff. Nice food and rooms. Parkin...

Clean, friendly staff. Nice food and rooms. Parking is the only issue I have with the hotel. They need a better parking system because, it's sometimes a hustle trying to exit the parking lot because of the gate payment system.

B
4 years ago

Wooo

A
4 years ago

On

U
4 years ago

Great atmosphere! The pool is an outstanding featu...

Great atmosphere! The pool is an outstanding feature with water slides! Great for family fun.

I went there just for some drinks at the bar they have, i must say it was a little disappointing. The service by the staff was satisfactory, but the beers we had were stale. Very loud environment since the bar is right by the main entrance, which didn t really bother us.

Overall, because of the pool and the service i can t give less than 4 stars, but the product was not that great. Would not recommend for a drink hangout.

R
4 years ago

View was great, room was decent size. Shampoo and ...

View was great, room was decent size. Shampoo and conditioner was not my favourite, temperature took awhile to adjust woth the thermostat. No outlet by the bedside table. And next door baby was crying loudly

V
4 years ago

Old school hotel with a large pool in the middle o...

Old school hotel with a large pool in the middle of the lobby. Smells a lot like chlorine, so ask for a room away from the pool because the rooms smell like chlorine too...
The hotel needs some serious love with painting and new carpets!

j
4 years ago

Accommodations are nice but a little outdated. I r...

Accommodations are nice but a little outdated. I read reviews about needing improvement with cleanliness but so far everything seems pretty clean. The dark color scheme may give an unclean appearance but thats not the case. Staff is very nice, especially the servers in the restaurant and food is very good as well.

Delta Toronto East

Delta Toronto East

3.9