Erika Kam

Review of Delta Toronto East

We were very disappointed with the service. Garbag...

We were very disappointed with the service. Garbage and dirty towels were left in our room, which isn t a huge deal. Our room had no mini fridge which is always nice (but again, not a huge deal). But then we had no comforter/duvet on any of our beds (2 double beds). We called once. Someone came up and told my husband that that s how they make the beds, just a sheet and a little thin fleece. I called again and asked someone to come up. She just told me to turn up my thermostat and said they don t use comforters/duvets and just have me another sheet!!!! We had a whole hockey team staying there and they all had comforters/duvets on every single bed. Really awful service and never once have I been to a hotel where all I had was a sheet and a thin fleece. I also found the restaurant too expensive for my family of 5. We we had to bring in food. I will say that the pool was very fun for the kids!!! They loved it!!!