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D
3 years ago

Very bad experience in Delhi metro

Very bad experience in Delhi metro
nowadays they are using sanitizer for customers on bags & hands but (in Karol Bagh metro station) they are using sanitizer for customers faec and eyes

Whenever they are doing sanitizering they are using like a water and if I ask why are you doing like this they speak very bad
I don't understand what's the customer service whoever doing sanitizering inter time they speak very bad

S
4 years ago

More

D
4 years ago

A lot of technical snags here and there; once, I h...

A lot of technical snags here and there; once, I had to wait for 5 minutes (a Magi would have been overcooked by then ) for the doors to open at the Station, and time seems to be not one of their concerns. DMRC provides good service, but it can be better if these issues are properly dealt with once and for all. And of course it's best to learn the habit of keeping time.

About Delhi Metro Rail Corporation Ltd (DMRC)

Delhi Metro Rail Corporation Ltd (DMRC) is a world-class metro system that has revolutionized the way people travel in Delhi. The DMRC was established in 1995 with the objective of providing safe, reliable, and comfortable transportation to the citizens of Delhi. Since its inception, DMRC has been committed to providing world-class services to its passengers.

The Delhi Metro is equipped with state-of-the-art communication and train control systems that ensure reliability and safety in train operations. The trains are air-conditioned and have modern coaches that provide a comfortable ride to passengers. The Automatic Fare Collection System (AFCS) introduced by DMRC is the first of its kind in India, which makes ticketing and passenger control hassle-free.

Travelling on the Delhi Metro is a pleasure as trains are available at three-minute intervals during peak hours. This ensures that passengers do not have to wait for long periods at stations. Entries and exits to metro stations are controlled by flap-doors which ensure passenger safety.

DMRC has been successful in reducing traffic congestion on roads by providing an efficient mode of transportation for commuters. It has also helped reduce pollution levels in the city by encouraging people to use public transport instead of private vehicles.

The success of DMRC can be attributed to its dedicated team of professionals who work tirelessly towards ensuring smooth operations of the metro system. From engineers who design and maintain tracks, coaches, signaling systems, etc., to station staff who manage passenger flow efficiently - everyone plays a crucial role in making sure that passengers have a safe and comfortable journey.

In addition to providing excellent transportation services, DMRC also contributes towards social welfare activities such as education programs for underprivileged children, health camps for senior citizens, etc., which shows their commitment towards society.

In conclusion, Delhi Metro Rail Corporation Ltd (DMRC) is an exemplary organization that provides world-class transportation services while contributing towards social welfare activities as well. With their commitment towards excellence and innovation, they continue to set new benchmarks for other organizations operating in this space.

Delhi Metro Rail Corporation Ltd (DMRC)

Delhi Metro Rail Corporation Ltd (DMRC)

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