Datavox Reviews

DataVox has been a vital part of the City of Missouri City security and access control project success. They were both methodical and precise in helping guide the decision on the right solution that would fit the need and requirement for the City. As a vendor they were very flexible in adopting to some of the changing requirement and need for the City. Their staff is both qualified and proficient with the technology and very professional in their interactions. We initially did the security project with DataVox and because we were completely satisfied with their services we continued to do the access control project which is a critical part of our infrastructure and security.

A great family owned business you can trust! HIGHLY RECOMMEND!

The sales person is very nice. Solution is provided fast. Demo is good. The installation was not as smooth as I thought. We faced different issues, like technical problems, communication problems, and changing requirements, etc. But finally all problems are solved. Thanks a lot.

Horrible technical support. Our extension to extension calling has been down for months to our Dallas office. They haven't been able to fix it but they are happy to charge us for calling our Dallas location. Definitely wouldn't recommend.

Shortly after I posted this a top level technician called and fixed our issue quickly. I am very happy with their response.

Have done business with Datavox for a few years. Great group of people to work with. Their engineers are top quality and very knowledgeable. It's a pleasure working with the sales team.

My experience with DataVox has been one of the best vendor relationships we have. Their teams and members have been amazing to work with on a number of projects including security cameras, access control, and a very large audio/video project for our new conference center. Additionally they have been a fantastic resource for knowledge and ideas for future projects or current project adjustment, and are always quick to respond and provide info above and beyond my request.

Modern beautiful designed building and showrooms loaded with the latest and greatest array of electronic components, hardware and software while being staffed with an amazing team of sales, service, installation technicians and administrative personnel. They will exceed your expectations for security and access control requirements in planning for current and future needs. HIGHLY RECOMMENDED.

We contacted Datavox for a very short notice job to install fiber between floors for a rushed move. They responded professionally and timely and did expert work to bring us live and operational at a competitive cost despite the tight time frame. Given the opportunity, I would gladly rely on them and the team they sent out again when next we have a more reasonable and planned needs execution.

I've been working with DataVox over the past 4 years. I've used them for many different projects and they never fail to come through. I can always count on there support group for a quick resolution. Their teams are extremely knowledgeable and are great to work with.

Not the fastest tech support I have ever had to deal with but with a little patience they will get things resolved.

I did get a call shortly after posting this review from the operations manager which really speaks to how much the care about customer service. Honestly, that's a sign of good management to me, so kudos there for sure.