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J
3 years ago

DataVox has been a vital part of the City of Misso...

DataVox has been a vital part of the City of Missouri City security and access control project success. They were both methodical and precise in helping guide the decision on the right solution that would fit the need and requirement for the City. As a vendor they were very flexible in adopting to some of the changing requirement and need for the City. Their staff is both qualified and proficient with the technology and very professional in their interactions. We initially did the security project with DataVox and because we were completely satisfied with their services we continued to do the access control project which is a critical part of our infrastructure and security.

X
3 years ago

The sales person is very nice. Solution is provide...

The sales person is very nice. Solution is provided fast. Demo is good. The installation was not as smooth as I thought. We faced different issues, like technical problems, communication problems, and changing requirements, etc. But finally all problems are solved. Thanks a lot.

D
3 years ago

Horrible technical support. Our extension to exten...

Horrible technical support. Our extension to extension calling has been down for months to our Dallas office. They haven't been able to fix it but they are happy to charge us for calling our Dallas location. Definitely wouldn't recommend.

Shortly after I posted this a top level technician called and fixed our issue quickly. I am very happy with their response.

A
3 years ago

My experience with DataVox has been one of the bes...

My experience with DataVox has been one of the best vendor relationships we have. Their teams and members have been amazing to work with on a number of projects including security cameras, access control, and a very large audio/video project for our new conference center. Additionally they have been a fantastic resource for knowledge and ideas for future projects or current project adjustment, and are always quick to respond and provide info above and beyond my request.

R
4 years ago

Modern beautiful designed building and showrooms l...

Modern beautiful designed building and showrooms loaded with the latest and greatest array of electronic components, hardware and software while being staffed with an amazing team of sales, service, installation technicians and administrative personnel. They will exceed your expectations for security and access control requirements in planning for current and future needs. HIGHLY RECOMMENDED.

C
4 years ago

We contacted Datavox for a very short notice job t...

We contacted Datavox for a very short notice job to install fiber between floors for a rushed move. They responded professionally and timely and did expert work to bring us live and operational at a competitive cost despite the tight time frame. Given the opportunity, I would gladly rely on them and the team they sent out again when next we have a more reasonable and planned needs execution.

P
4 years ago

I've been working with DataVox over the past 4 yea...

I've been working with DataVox over the past 4 years. I've used them for many different projects and they never fail to come through. I can always count on there support group for a quick resolution. Their teams are extremely knowledgeable and are great to work with.

B
4 years ago

Not the fastest tech support I have ever had to de...

Not the fastest tech support I have ever had to deal with but with a little patience they will get things resolved.

I did get a call shortly after posting this review from the operations manager which really speaks to how much the care about customer service. Honestly, that's a sign of good management to me, so kudos there for sure.

About Datavox

Datavox is a leading technology solutions provider based in Houston and Dallas-Fort Worth. The company offers a wide range of services including audio visual, data center, network technologies, cabling, IT support, phone systems and physical security. With over 30 years of experience in the industry, Datavox has established itself as a reliable partner for businesses looking to enhance their technological capabilities.

One of the key strengths of Datavox is its expertise in audio visual solutions. The company offers state-of-the-art equipment and customized solutions to meet the unique needs of its clients. Whether it's designing and installing conference rooms or creating immersive digital signage experiences, Datavox has the knowledge and experience to deliver high-quality results.

In addition to audio visual solutions, Datavox also specializes in data center technologies. The company provides comprehensive data center design and installation services that are tailored to meet the specific needs of each client. From server racks to cooling systems, Datavox can help businesses optimize their data centers for maximum efficiency.

Another area where Datavox excels is network technologies. The company offers a range of networking services including design and implementation of wired and wireless networks as well as network security solutions such as firewalls and intrusion detection systems.

Cabling is another important service offered by Datavox. The company provides structured cabling solutions that are designed to support voice, video and data communications across various platforms. Whether it's fiber optic cabling or copper cabling installations, Datavox can provide reliable connectivity for businesses looking to stay connected.

IT support is another critical service offered by Datavox. With its team of experienced technicians available 24/7/365 days a year via phone or email support ticket system; they ensure that your business stays up-to-date with all necessary software updates & patches while providing quick resolution times when issues arise.

Phone systems are also an essential part of any modern business operation; therefore at DataVox we offer advanced phone system options such as VoIP (Voice over Internet Protocol) which allows you make calls using internet connection instead traditional landlines which saves money on long distance calls while providing better call quality than traditional phones lines

Finally physical security is an area where many businesses need assistance; therefore at DataVoz we offer comprehensive physical security options such as access control systems (keycards/fobs), CCTV surveillance cameras & monitoring services which helps keep your business safe from thefts/burglaries etc..

Overall if you're looking for a technology partner who can help take your business operations into next level then look no further than DataVoz! Their team will work closely with you every step along way ensuring that all your technological needs are met efficiently & effectively!