3 years ago
They don't have a stair chair on the "Van"? I call...
They don't have a stair chair on the "Van"? I called to order my father transported - said he is 87 and IMMOBLE - dead weight - I MADE that VERY CLEAR, and needed transport to a doctors office , & set it up - was told it would be over $200.00 (total RIP OFF) only to have them come unprepared with a WHEELCHAIR, after I made it crystal clear there were STAIRS, SEVEN STAIRS AND A LONG WALK WAY. These were the SAME EMTs who brought him home less than a week ago and they bring a WHEELCHAIR? Then they do a BAIT and SWITCH, saying we have to pay $1200 to get an AMBULANCE because that's where they carry the STAIRCHAIR! STAY AWAY this Service is ROBBING ELDERLY and their caregivers with this BAIT & SWITCH SCAM! I will be contacting our state Rep about this BAIT & SWITCH as it is elderly abuse and a white collar Racketeering RICO. Family Civil Liberties Union (FCLU) Director for CT -Jane Gallagher