I am extremely impressed with the services provided by Customs and Excise Department. They have a dedicated team that goes above and beyond to ensure that everything is handled smoothly. Highly recommended!
I recently had a chance to interact with the Customs and Excise Department while dealing with some import and export matters. Their website, customs.gov.hk, was quite informative and easy to navigate. The website provided clear guidelines and step-by-step instructions on various procedures, which I found helpful in ensuring I followed the correct processes.
However, I must say that the overall experience with the department was average. The customer service staff were professional, but communication could have been more prompt and efficient. It took several attempts and some wait time to get the necessary information.
Moreover, the processing time for my documents took longer than expected. I understand that there may be certain procedures and regulations to follow, but it would have been better if the department could have provided a more accurate timeframe for completion.
Overall, my experience with the Customs and Excise Department was satisfactory. They provided the required guidance, but improvements in communication and faster processing times would greatly enhance the overall customer experience.
🙂 Customs and Excise Department has been my preferred choice for all customs-related matters. Their knowledgeable staff members have always assisted me in a professional and courteous manner. Highly recommended!
I recently availed the services of this department, and I am thoroughly impressed. The entire process was handled smoothly, and the staff members were very helpful. Will definitely recommend to others.
I had a great experience dealing with Customs and Excise Department. Their staff members are well-trained and efficient. They resolved my customs-related query quickly and effectively. I would definitely use their services again.
👍 I am extremely satisfied with the services provided by Customs and Excise Department. They have always been prompt in their responses and have helped me navigate through various customs and excise procedures effortlessly. Keep up the good work!
I have been using the services of Customs and Excise Department for a while now, and I must say that I am quite impressed with their professionalism and efficiency. The staff members are always helpful and friendly, and they always go above and beyond to ensure that everything is handled smoothly. It is truly a pleasure doing business with them.
🤩 Customs and Excise Department has been my go-to choice for all customs-related matters. Their team is always ready to assist and provides excellent support throughout the entire process. I am extremely satisfied with their services.
The services provided by this department are top-notch. The staff members are knowledgeable and always ready to assist. I have never encountered any issues when dealing with them. Highly recommend!
I recently availed the services of this department to clear my goods through customs. The entire process was hassle-free, thanks to the helpful staff members. Highly satisfied with their services.
I recently had the opportunity to interact with the Customs and Excise Department regarding a customs clearance issue. I am pleased to say that their team was very responsive and resolved my issue in a timely manner. Keep up the good work!
I have had multiple interactions with Customs and Excise Department, and I must say that they have always exceeded my expectations. Their attention to detail and commitment to providing excellent service is commendable. It is a pleasure doing business with them.
customs.gov.hk