Cummins npower llc Reviews

Cost was three times what a skilled technician would ve spent in time diagnosing a rather simple failure of a remote start panel. I would urge anyone with generator issues to avoid this shop at all costs!

My hope is that they do realize just in time parts just are not working though. Overall nice clean shop full of hard workers.

Parts
I've ordered parts more than once for my Cummins engine. The sales people have been very good.
Service
I called the white bear Minnesota store about having a exhaust manifold installed. Was told it would take 7 hours if everything went well. I took it to a local guy he had it done in two and a half hours and didn't charge me $150 an hour.

Repaired the Onan generator for my RV. Showed me very important washer that often falls out when owners do repairs without necessary experience. Welcomed me to call or stop by with any questions. They also have a great picnic area to use if waiting for repairs. This was particularly helpful because customers are not allowed inside at this time due to the coronavirus. Thanks.

Amazing customer service by their Shop Supervisor, Jordan. My husband and I know nothing about generators and were under a serious time crunch to get this thing fixed. He was up front about costs, explained a couple of the issues that we could potentially be looking at and per our request, he called us to give us updates. It is seriously the cleanest mechanic shop I have ever seen and obviously very organized.

Great professional service. Friendly service and were able to take me in on short notice. Clean facility and free donuts and coffee in waiting room. Sean was awesome!

The guy in the parts dept was very helpful. He always offers helpful info / Tips when working on a vehicle. Thank you