Cummings Chrysler Dodge Jeep

Cummings Chrysler Dodge Jeep Reviews

Reviews 10
4.4
Reviews 10
Filters:
Rating
Language
Sort:
Most recent

Had a good time here shopping for a new ride. The ...

Had a good time here shopping for a new ride. The sales team was very knowledgeable and informative on their vehicles. They customize your car or truck exactly the way you want it. You can get custom brush guards and flat beds and bumpers painted to match the factory paint job. I even saw them put GOLD wheels on a customer's Jeep.

Every time I call to try to get an appointment the...

Every time I call to try to get an appointment they make up some excuse. Then they want me to bring my car in during the week. I can t because of their service hours. I offer to drop it off if they could give me a courtesy car but they won t because I didn t buy my car from them. My Jeep warranty guarantees me a courtesy vehicle but they don t honor it. So, it is easy to say I won t be going to this dealership for anything. They are unwilling to work with you and want you to come it when it s convenient for them.

As to your reply, I talked to your service department today and they did not allow me to make an appointment tomorrow because they did not want to spend too much time on my vehicle . The fact that you turned down a paying customer tells me a lot about your business. As for the rental, I was told we do not lend vehicles to anyone who does not buy from us. You are the only dealership that I have dealt with that has not honored my guaranteed courtesy rental outlined in my warranty. Like I said, this is not the first time I have tried to come to you but it will be the last.

The place is nice and the staff is friendly. Probl...

The place is nice and the staff is friendly. Problem I had was the service representative would tell you something then never fallow thru. They do good work but are slow. Don't know if I will be back anytime soon.

Cummings Chrysler Dodge Jeep

Cummings Chrysler Dodge Jeep

4.4