Terrible customer service. I was in on Memorial Day, visiting from outside the area so I had a few questions and everyone I encountered in this store looked at me like I had two heads. Disappointing.
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
GREAT idea to have coupon discount prices come off automatically if you have a Cub rewards card! THANK YOU my Brainerd Cub, thank you!!!!! Now tho...could you quit this nonsense about switching ads on Wednesday!!!!!!!!!? What would be so bad about running the sales Wednesday to the following Sunday, have the sales overlap a few days, Dah! I ve walked out empty handed because I got disgusted with the items I had wanted no longer on sale. Trust me, I m not the only one having done this! I ll go to Walmart and get it at the price you had, or less. You ve lost sales because of it. I suppose I ve wasted my time and energy on this because I doubt that Cub will view it!
Clean store and friendly check out employees, wanted help finding a plant that was easy to care for. They took time to help me. Now let's seem how long I can keep it alive lol
This is usually my go-to for smaller items I can't get at costco, I was pretty bothered when I went a few nights ago. They have clear signage saying they enforce the mask mandate, but I saw at least 20 people walking around in the store with no mask.
Cub obviously doesn't care about their compromised customers.
I miss the Maple Grove Cub Foods. I spent all my food dollars there. Now that I'm in another town, grocery shopping is limited. It's sad to see everyone carrying Smithfield pork products, they are sub par if you're looking for good pork.
I like their large selection of organic foods. Everything is easy to find. The store is clean and the staff is friendly. Always well staffed so you never have to wait long . Favorite grocery store in Brainerd.
I've had a few sour experiences past 5PM and onwards with the employees, but the morning/afternoon staff are nice. The produce is usually fairly good as are the baked goods. All of that said though, the product selection is limited, and even with a Cub rewards card the prices are extremely steep.