CS Communication

CS Communication is a system integrator established in 1998 that provides maintenance, consulting, and development for computer network and communication systems. The company operates as a generalist group with expertise in cloud services, IoT devices, and AI, serving clients through its Tokyo, Osaka, Nagoya, and Fukuoka offices.

The company showcases AIレジ・Truly, an AI register that uses cameras and artificial intelligence to recognize products without barcodes. This technology aims to support accounting operations in stores and facilities where introducing standard register systems has historically been difficult.

CS Communication provides an IT Help Desk Service to support internal PC troubles, network issues, and account management. This service is designed to reduce the workload for businesses that do not have a dedicated IT specialist or an information systems department with sufficient manpower.

The company states that its network maintenance service goes beyond just replacing machines. It includes on-site maintenance, regular inspections, LAN construction, and network configuration to flexibly handle tasks associated with maintenance, offering 24/7 on-site support nationwide.

To reduce risks from cyberattacks and information leaks, the company supports security measures for PCs, servers, and networks. Their offerings include the introduction and setup of UTM, firewalls, and other security products, as well as ongoing operation and maintenance.

The company holds Cisco Select Partner certification, VMware Partner qualification, and a Privacy Mark certification. It also operates under a general construction business license for electrical engineering and has been recognized as a Health Management Excellent Corporation since 2018.

The company describes itself as a generalist group with many engineers who possess broad project experience across various fields, including base system development and AI. They emphasize that their strength lies not only in IT infrastructure but also in the interface between people and computers.

CS Communication advertises the planning, design, and development of map information systems for the public sector. Their system development capabilities range from business and web systems for enterprises to specialized mapping solutions for public use.

For companies needing to introduce or replace PCs and network devices, the company offers support ranging from mass PC kitting and local installation to project management. They handle the deployment across multiple national locations to reduce the burden on IT staff.

The company claims to approach IT environment improvement from all angles to accurately meet customer needs. Their service alliance covers consulting, operation support, and maintenance, moving beyond just system construction to provide comprehensive support.

The company was recognized as an Osaka Prefecture Women's Active Leadership Company and received an award from the Osaka Prefecture Small and Medium Enterprise Central Union during the Kansai Electronic Information Industry Association's 30th anniversary ceremony in 2013.

The company conducts on-site maintenance and regular inspections for network equipment, including LAN construction and network configuration. They explicitly state that they can handle on-site responses nationwide on a 24/7 basis upon consultation.

The company was established as a limited company in January 2000 and officially changed its organization to a corporation in October 2002. This transition occurred after the establishment of its Tokyo branch in April 2002.

The company maintains headquarters in Tokyo, Osaka, Nagoya, and Fukuoka. The Tokyo office is located in the Akihabara First Square, while the Osaka office is in the WIN Building, and the Nagoya and Fukuoka offices are in the Square Building and Hakata Sun City Building respectively.

Multiple reviewers consistently praise the company's user-friendly website and the responsiveness of their customer support team. Many users note that the support staff is always available and helpful, making it easy to navigate the site and get assistance when needed.