2nd time using cruise brothers and Scott has been ...
2nd time using cruise brothers and Scott has been great both times. HOWEVER, Our Boston to Bermuda cruise on the Norwegian Dawn that left Boston on 9/7 was rerouted to another destination because of hurricane Florence. Where was it headed now???.... Maine and Canada. That's right from Bermuda with temps in the 80's to Maine/Canada with temps in the 50's. When did we find this out??... 8:30 that same morning. What is NCL doing about it?? Nothing as of now. No refund, no partial refund, no on board credit, no future credit. How can they think that Bermuda and Maine are comparable trips?!?! AND there was a ship with available rooms leaving New York Sunday morning that was supposed to go to Bermuda but is instead going to the Bahamas. I asked if I could transfer my reservation and board that ship and they said no. They instructed me to contact my travel agency (CRUISE BROTHERS) No luck there either. I will never step foot on another Norwegian ship.