Crestview rehabilitation & skilled nursing services Reviews

I feel the staff at crestview is wonderful. They took such good care of my mom while she was there.

My mom is a resident of Crestview. I am pleased with her care and she seems content. Activities is always friendly and very easy to work with to schedule visits and assist us. Thank you to all the employees who take care of her and to Elijah Williams. I appreciate all that you do.

My step-mom is in Crestview. The people that assist her also steal from her. I have sent her something as simple as a few pens with writing paper and they stole it. She recently received two pairs of polyester slacks and they were stolen even before she got a chance to wear them. A lot of the patients seldom receive a gift and when they do - it disappears. How sad.
And the meals at this facility are rarely served hot. The patients can't even get a hot cup of tea or coffee. It is ice cold.
This is a pathetic place with pathetic employees.
Look somewhere else to place your loved one.

The therapy is very kind, caring and helpful. I am thankful for the assistance I ve received during my stay!

Absolutely terrible. I was an agency nurse there. It only took me about an hour to realize I never wanted to come back. They gave me 2 halls, which i didn't even know I had a 2nd hall until 3.5 hours after my shift started. They said "we only have 3 nurses" I was livid. I actually cancelled my shift for the next day because that day was so traumatizing. I was told by one of the STNAs that if a resident comes in without a life insurance policy, the owners take one out on them. I am not even sure if that is legal! Not having it.

I wouldn't even give this place one star but I had to in order to leave a review. Management there are rude all they care about is making money off of your family. However the staff there as far as caregivers and Rehab people I'm great they take care of the people that they're supposed to and do their job to the best of their abilities they really care about the people they take care of and they care about the people and they love their job they love everybody there. However the managers there are not nice to the employees they are short-staffed most of the time they have to work 2 Halls at a time

Mom was in need of physical rehab this past summer. I feel almost everyone involved with her care did a fine job, with many going above and beyond. On about day 16, Mom had to go to the hospital, through no fault of Crestview's care. After 2 wks in the hospital, she took a turn for the worse, We brought her home, for what we thought was to be near the end. But she has amazingly bounced back and is doing better each day. I believe the care and rehab efforts Crestview gave her contributed to her "bounce back".

Used to bring our youth group here to sing to the residents and have a church service. Friendly staff, always professional, clean facility.

This place is a joke they are the most rude uncaring facility in the lancaster area my mom was there for about 3 months during the covid deal and they never once had a mask on my mom eveytime I would call to see how she was said they would call me
back never did.The staff there lies about anything to keep their jobs. Please don't ever put your family in this horrible stinky place I would not even give them a 1 but you can't leave a review without something .The billing department people are liars and rude and don't have a caring bone in their body. They don't need to be in that position