Came into the store a few weeks ago and asked for ...
Came into the store a few weeks ago and asked for a particular item. Was told "we usually have it, but I will have to order it for you. Leave your name and number and we will call you as soon as it comes in".
Stopped in yesterday because i havent received a phone call. The woman I spoke to didnt want to be bothered. Thats what my husband and I felt, anyway. She told us that she has been there for 7 years and they have NEVER had the product that we were looking for and she has no idea why my name and number was taken in the first place. She disnt even offer to confirm the situation.
We feel that one hand doesn't know what the other is doing, and they have no clue about anything. We feel that they are lacking customer service, as we felt like we are a neucence both visits.