Cox healthplans Reviews

Worst experience ever with an insurance company. They forced me into paying a premium for a month I didn't use their service. It wasn't worth the legal expenses to fight it.

They started our employee plan to start over on 5/1/21. I have had nothing but issues trying to get claims reprocessed, as I had met my Out of Pocket Max. We keep getting bills and they are not reprocessing the claims in a timely manner. Needless to say bills are going to collections until they can get the claims reprocessed

members site is worthless. can not view your bill or even see what your policy number is.

I completed all 12 months of 2017 Cox Health insurance contract for my son. Cox Health had a large rate increase for 2018. I shopped for new coverage and did not purchase Cox s or make any payments for 2018 coverage to Cox Health. I purchased cheaper health coverage elsewhere, during the Affordable Care Act open enrollment period. I later received a collection notice for 2018 coverage from Cox Health. Cox Health had a 2018 auto-renewal and turned the charge over to a debt collection service. I contested the auto-renewal at the higher rate and told them that I called. They said that I did not say that I purchased other coverage during the call. If I did not tell them specifically, I told their agent with HealthCare.gov. Having to go through healthcare.gov creates confusion on who you are speaking with and what their relationship with Cox is... Cox would not negotiate a settlement amount for the 2018 renewal. I believe this practice should be illegal. It comes across as, you will pay this or we will destroy your credit. Typically on auto-renewals with rate changes, the first month s premium payment is acceptance of the new terms

Took my payment in December, cleared bank, never returned to this day. Came they canceled the payment Jan 31 and now my plan is canceled for non payment! Crooks

Overpriced for the little bit they do cover. Stopped covering my inhalers, the only similar drug they had was something I cannot take due to adverse reactions. My doctor sent in all the paperwork to request coverage on this very expensive medication, and they denied. My doctor sent in an appeal the very next day and they claim they don t have it. Because they quit covering my medications I have been in urgent care and ER several times. I guess they can enjoy paying the thousands of dollars to the hospitals instead of just $200-$300 a month for a medication.