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K
3 years ago

The water is super dirty. I really enjoyed it but ...

The water is super dirty. I really enjoyed it but every time I went to the wave pool my eyes would burn even though I didn t open them under water...also, when I got home I had a headache and a fever. My body was killing me but that s probably just because I was walking and standing a lot. I ve been sick for a week now and it s all because I went to cowabanga bay, next time I ll make sure to go to wet n wild for sure.

V
3 years ago

We had a great time yesterday with our boys...this...

We had a great time yesterday with our boys...this was their first post-covid outing and we were thoroughly pleased with the cleanliness and efforts to ensure proper social distancing of families...will definitely go back again before they close for the season

D
3 years ago

Great place to take the kids to cool off for a cou...

Great place to take the kids to cool off for a couple of hours! We bought a family pass and it s very much worth the price we paid! Food is a little pricey but not much more than your typical fast food and it taste better!!!

M
3 years ago

Nice water park, kids loved it! Best part was the ...

Nice water park, kids loved it! Best part was the SHADE when standing in line for the rafts & the stairs.....YES the stairs, very easy to climb up. Unlike at Wet N Wild, their stairs are extremely steep. Climbing up steep flights of stairs really sucked bigtime! I now know which water park ill be purchasing my season passes from.

T
3 years ago

Bought tickets online and my husband can t be here...

Bought tickets online and my husband can t be here until later. They won t make any exceptions for him to join us later and state that if he isn t with us to enter than he pays full price for another ticket. What a joke!!! Staff were ignorant and rude even though I stated he had an important doctor appointment and was meeting us right after. Nobody seemed to care or try to help. Just said that we either all enter together or he pays for yet again for another ticket when he comes later. That is wrong of a company to make everyone attend together. Sometimes, schedules vary. As long as they are all Used on the same day, there shouldn t be a problem. No reason individual tickets couldn t be printed so I could bring his out to him later. I will not be attending here again and will take my business to wet-n-wild. So disappointed that my family has to be separated while some of us wait in a hot car unti he can arrive.

E
3 years ago

We had a blast. Planned on staying all day but it'...

We had a blast. Planned on staying all day but it's just too hot. We did rent a cabana which I 100% recommend. It was great getting water service as well as having a safe for valuables and a call button for any food service. We got one right in front of the kids area which was perfect. My 2 year old daughter loved the slides but the wave pool was the very best part of the park.
Only real complaint was not being able to hold my daughter as we went down the slides. I understand it's for safety but it scared her to go by herself at first. Also the tallest kid slide smacks your face full of water at the end so it was really hard to make sure she didn't choke on water.
Definitely recommend the park for some family fun.

A
3 years ago

Fun!

K
3 years ago

I thought Cowabunga was wonderful. The waterslides...

I thought Cowabunga was wonderful. The waterslides were not overcrowded. We went on a Tuesday, so pizza was only $2 a slice. The lazy river was excellent, but more attention could be paid to underinflated tubes. The staff were courteous and cheerful. The wave pool was busy, but very worth experiencing. There were plenty of places to sit in the shade. The only possible complaint I put forth is the water was a bit warm, and the fact is that without a cooling system, that is a fight with the nature of being in the desert. None the less my visit was fun and refreshing. If you find yourself in the Vegas/Henderson area, you really should make your way to Cowabunga.

B
3 years ago

Fun

M
3 years ago

If you want a fun day you can easily spend a weeks...

If you want a fun day you can easily spend a weeks income. $30 a person to get in, $150 for a cabana, $10 drinks, $4 for ice cream. I went for the teachers day and was able to do most of the rides in 2 hours, there's a children's section and I was too heavy to do one set of rides. You can do just about everything here in 3-4 hours depending on how much time you spend standing in lines.

M
3 years ago

My babies had a blast !! They really enjoyed thems...

My babies had a blast !! They really enjoyed themselves. We have a season pass so we'll be back !! My only issues is the family bathrooms ... Omg they were horrible with so many visitors at the park I get it, but man they need round the clock cleaning.

B
3 years ago

Something must be done about the hot cement. Many ...

Something must be done about the hot cement. Many people are tourists and didnt bring appropriate water shoes..more shade. More access to lazy river. Prices are ridiculously expensive. All water is not heated. And they no longer have small kid friendly innertubes.
12 bucks for sun screen...small bottle. 10 bucks for a small locker even if its only needed for 5 minutes... just ridiculous.

T
3 years ago

Horrible experience. We are season pass holders. I...

Horrible experience. We are season pass holders. I went to purchase a pair of sunglasses from the gift shop and my season pass wouldn t scan for the points and the lady acted like it was a fake pass and treated me like a criminal and made me go to a room in guest service. I waited while being treated like a criminal only for them to come back and say my pass is fine. Then i had to re-enter the park and the people at the gate were mad that me and my husband didn t have our hands stamped and proceeded to lecture us about it. But we couldn t get stamps because the lady had forced us into the guest service room. So my husband told them this and said damn somewhere in his sentence and then an old man worker came after us and scolded him for cursing! Like what? We were inconvenienced and treated like criminals the whole time! Do NOT COME HERE!

IN RESPONSE TO THE OWNER

NO ONE was polite about ANYTHING. Your staff shouldn t be so shocked to hear a curse word. Especially from a recently returned veteran. He shouldn t be publicly scolded for using a curse word, maybe your staff needs to grow up a bit. My husband wasn t aggravated or yelling it s simply just the way he talks. There were no children around or anyone else to get offended except for your staff member who had to come after him when he had already walked away and cause a scene. We will not ever be returning and i will tell anyone who will listen to not come here either. Based on all your responses, you take ZERO responsibility for ANY negative review any customer has. You do realize how to run a company right? By not pissing off the people who pay you.

F
3 years ago

Season Pass holder 2 years in a row. Not happy. Em...

Season Pass holder 2 years in a row. Not happy. Emailed them with issues I had w slides and the lies. Same stories as last year. The slides are being serviced week in week out. This year, same stories! 2 slides closed for maintenance?? The staff lies and keeps telling me that! I told them please stop with your lies. Year after year lies! Look at the signage in the back of the wave pool.. faded and dingey! Wow! They letting it go after 3 years sad to say. Don t expect them to expand anytime soon as they can t even return my email concerns or keep up with the slides they have. Totally disappointed and won t be purchasing season pass for family next year and be sure to pass the word on to friends and family and people in my industry.

J
3 years ago

First time here yesterday and thought it was compl...

First time here yesterday and thought it was completely unorganized, from entering the park to getting the passes. lines took a ridiculously long time and they werent all that long on a weekday.

I dont understand why it takes so long to keep the ppl moving. Massive delays with each person going down the slides, i have no clue what theyre waiting for. The tube ride with 4 colors had one person going at a time with long delays in between. Why arent all four used at the same time??? Green light means GO! Why does staff have to give a speach every time? Put up a sign or something, that causes more delays when everyone already knows the deal.

Got two seasons passes, may request a refund. I would never attempt to go on a weekend.

C
3 years ago

It was absolutely terrible, my brother and I were ...

It was absolutely terrible, my brother and I were harassed physically and mentally by some people there and no one did anything about it they told us to forget about it when those people said really hurtful things that could damage a person permenently,almost every employee (there are 2 or 3 really nice employees there) there from my experience acted very rude, obnoxious, judgemental, arrogant, and stuck up, I did not feel welcomed whatsoever, the prices are outrageous for the food and drinks the gift shop is even worse, the wave pool is always filled with people from front to back and when the waves go off everyone turns into animals, you get tipped over, smacked, punched, bit, kicked, drowned, my brother and I went in the wave pool and we turn around and we see a little kid drowning (may I mention he can't be older than 5) and the lifeguards didn't notice they were too busy talking to each other there were also not 8 lifeguards as there are supposed to be, so my brother picked this child up and took him to his grandmother also may I mention it wasn't just that one time that my brother and I were bullied and harassed at this water park it was the 3rd time. So from my experience I will never come here again, terrible service, mostly terrible staff, outrageous prices just to get in (it costs almost 200$ just for two people to get in)and don't forget how high the prices are for food, drinks and the gift shop,and most of all terrible guests with nasty attitudes so I don't recommend this water park I recommend wet n wild if you're looking for some place fun with kind people to enjoy your day with family or by yourself.

t
3 years ago

Pay attention to your kids people because the life...

Pay attention to your kids people because the life guard's sure won't. Saw a young kid today coming out of the wave pool with a serious bloody nose.

My wife "The Registered Nurse" ran up too him and immediately began to help. She escorted him over to the center life guard podium but the life guard on duty was paying close attention to her cell phone call to notice the injured child. Finally, she noticed and called for help. Several minutes later help arrives.

Six minutes exactly. I used my stop watch on my suunto core watch to time the whole event. Surrounding the wave pool is seven life guard's, NOT ONE LIFE GUARD NOTICED THIS CHILD FOR SIX MINUTES.

Luckily it was only a bloody nose but what if it was much worse like a concussion with a broken nose, then what ? (2) In response to the owners comment below, the approximate date & time was August 10th between the hours of twelve noon and two thirty pm.

M
3 years ago

It is a nice water park with many slides. However,...

It is a nice water park with many slides. However, you have to get rid of all jobs with a tire. I find a disadvantage. The entrance fee is very expensive for what you get in return. Go early then there are spots in the shade

I
3 years ago

2 years ago I gave it 5 stars. Totally deserved ra...

2 years ago I gave it 5 stars. Totally deserved rating which made me a regular pass holder for 2 consecutive years.

This year I would give it a one star, so I edited to an overall 3 considering past experiences.

The park is not observing safety regulations as they should. The lines for the rides are packed with people standing at shoulder length from one another.
I simply will not support a business that has little to no sense of social responsibility.