Simpily the best burgers, fries, and milkshakes in the Palouse. I don't generally eat fast food, but I visit the Cougar Country just about everytime I'm in Pullman. I was really sad when they closed in February 2019, but I'm looking forward to the reopening!
I ordered a burger and loved it. Was pricey but kinda worth it. However my significant other paid 6 dollars for a sandwich and Au Jue and it wasn't even the size of his hand. I will never come here again. Rip off.
This evening I went to WSU Cougar favorite for a bite to eat. They were incredibly busy but I got my order just as I asked for it. The chicken sandwich had tender chicken. The onion rings were delicious. They have a dipping sauce called fry sauce and it makes everything better! It's not cheap like other fast food restaurants but the extra money stays local and it is quality food for which you are paying. If in Pullman plan on stopping at Cougar Country.
Fun place. College vibe, of course! Deep fried pickles are awesome. Always someone out cleaning tables and making sure the tables are clean. Food is good for burgers and fries.
I was at WSU from 1974 to 1980. I used to save my quarters to go there. The burgers were the best ever. I sure wish I knew how they cook them or the source of meat. 5 star rating.
Really... $.85 for tomatoes. Lol. Good burger though. Don't get bacon. Makes burger taste funny.
No clean tables. Order took 30 minutes only to be wrong. Had to ask for part of order since the window attendant did not complete it before calling it as up. Then humiliated while she finally checked the order ticket to find the mistake. No apology just a smirk!
Pretty low quality comfort food but this place is a local classic.
I really enjoyed the atmosphere in there and the food was good. My favorite was definitely the fry sauce. I didn t go in before it closed so I m not a good reference for how the quality is compared to now but I can say that it is still a Palouse staple. The only thing is that the pricing is a little over kill. $11 for a small burger and crinkle cut fries plus tip? Kind of expensive for a late night munch.
The best burgers on the palouse! I have to take back s
2 stars. Since new ownership it is very sloppy. Went today and there is only one line open even with the drive thru closed and I counted 9 employees on the floor and my order was wrong and my frys were cold. Use to be my favorite place to eat with my family. I'll give it one more try. I'm hoping I can ad good things to my review from my next and hopefully not my last visit.
A Coug tradition for a reason - the shakes are oh-so good and reasonably priced. And, the burger still tastes just as delicious as it did 20 years ago.
The best burgers I have ever eaten in the USA, a nice climate place
It's different than it was under the old management, but so much is better. At least once a week I take my son out on a drive, and we always stop for ice cream cones. I've never had bad service, and the one way I measure every business, the cleanliness of their bathrooms, very clean and tidy.
Heard it was back in business, checked the website, said it closed at 10:30 so I went down around 5:50 and got turned away saying they were closed. If they want to close before most people eat dinner I guess that's fine, but they should at least update their website to be accurate. It's not like a restaurant closing before 6 is something that's often assumed.
As always food was great. Prices are still reasonable for the high quality fast food.
If you are in Pullman and looking for a great bacon burger, come here.....portions are great and prices are fair....the food.....PERFECTION
Enjoyed my visit, they have a robust drive-in menu, and they are open to social distanced inside dining in the COVID-19 pandemic. Their precautions were solid, and the food was great.
Best burgers in town. Excellent fish and chips, and good clam chowder. Lowered to 2 stars because the quality has gone down with new management, and they have decided to add a surcharge if you use a debit card. Are you kidding me?!? It's the 21st century! Everyone uses debit cards! Crazy counter-productive move.
Classic location, decent food, skip the drive through(slow)
Great local tradition. Its much better than a fast food burger joint but its still a burger joint. Get the super basket if you're really hungry. Its their signature sandwich. The patty melt is good too.
Nice to have it back , food is the same , which is good , thanks to the new owners
The hamburgers are well worth the price and the staff are great.
I love their huckleberry milkshakes and I think they've improved since management changed. Food tastes overall better.
Awesome Bugers with even better service, I make it a stop every time I'm in Pullman
Long waits, especially in drive-thru, but really good burgers and desserts
Disappointed in this place now it s closed owner went bank rupped there shutting the place down smh on the bright my office bar and grill has a better bugers
if you want pizza/italian or salads go to sellas anything else go here. Yes it is fast food but it is great.
Food is good but you should expect a long wait if you do the drive through
Cougar Country just re-opened with temporary limited hours. Food was just like the good ole' days. I think they stuck the landing on this one! Congratulations to the new owner.
Cougar Country Drive-In is a Wazzu tradition! If this is your first trip to The Palouse region and Pullman then don't miss out on a Super Basket w/fries! The iconic staple of local faces and a very vocal reader board sign makes this a necessary destination for any hungry travelers looking for an unforgettable burger!
Called and placed an order 45 mins in advance. Then I had to wait another 20 mins for my food when I arrived. The food is good but the service is garbage.
This is one of the "go to" places in Pullman. Tasty burgers, an amazing array of shake flavors. Try it, you'll like it.
Great local Burger joint with old fashioned fare. I've had better burgers, but this was great and just what expected. Good value.
BBQ Beef sandwich is good but a little sweet for my taste. Cyclones, shakes and malts are good and thick here.
Had to wait 35 min for drive thru fast food that is not even that good.
Glad this place is open again, but be wary about add-ons for your burger, still the best place to get a huckleberry malt though!
I'm sure some of it is nostalgia from my time at WSU, but I still thought it was a great burger.
Awful. The grilled chicken sandwich was SOAKED in Mayo. Both sides of the bun. We waited in the lobby for at least 25 mins. Food was bland and expensive. Only thing I would get from there would be ice cream. Nothing else.
Love the daily specials. Great food. Wish the parking and drive thru were more convenient.
Cougar Country is a must stop every time you visit Pullman.
haven't been here in years, but always used to get dipped soft serve cones here and always loved them
I've been consistently disappointed by Cougar Country recently... I'm a longtime local and a long time fan. I've seen the diner go through many ups and downs, through which I've been patient and always willing to go. From the flood to closing, and now the pandemic, my chances of getting satisfying and enjoyable food have been high in the past. But recently, I've had disappointment after disappointment from rude and confused employees, to order mix-ups and flavorless burgers. Even at non-peak times, wait times are almost always over 20 mins in the drive thru, but I've been willing to try again... and again... and again. Like I said, most of the time, the food was worth it (shout-out to the cub burger with bacon and cheese!).
But tonight was the biggest let down from Cougar Country in a long time. After the expected 20+ minute wait in the car (while the dining room was empty), we finally got our food. Happy to finally eat, we anticipated good food. However, we were sad to find that the most of the meal was not good to eat... The fish was dry, overcooked and mouth-scrappingly crunchy; the hot dog (which, btw was supposed to be a corn dog) was also dry and overcooked difficult to chew and the bun was cold and untoasted. With only one fry sauce, a distraught child with a sad hotdog, and no tartar for the painfully crispy fish, we ended up eating the fries, the toast from the fish and chips, and used our own dips.
One of us got a good meal tonight -- the burger was tasty! One out of three is good, right? ... I'm not so sure about that.
Not that this is the worst thing to complain about these days, it's just something of a disappointment especially when eating out is supposed to be a treat when times are tough. Compared to any other food for a comparable price in town, I don't feel like taking the risk any time again soon. If I'm going to spend over $25 on dinner from a drive thru, I should know that it's worth it. At the moment, there are better choices in town, and that's saying a lot. I'm sad to have to say it.
I love you guys! But... not right now.
Visit quite often from Okla. Great burgers and fries.
Awesome burgers, fries and phenomenal milkshakes! Friendly service
A landmark and institution. Many generations of Cougs have dined on these hearty burgers and fries. You will leave full.
This is authentic burger-shack American chow. Guaranteed fried in the USA happiness. "THE" burger joint in a university town..... you know it's good, really good. They are a little short on low calorie options..........
Menu combos do not come with drinks and the staff does not offer this information or suggest drinks.
My first t I me, GOOD FOOD and EVEN BETTER CYCLONES!!!
Incredibly dirty, the only thing worse than the filth is how thin the meat patty was.
New owner. They didn't change the menu board with what the correct prices were or what was actually offered there. For 3 people to have fries and a burger it was going to cost 60 dollars. We drove off.
Eaten here many a time over the years, though almost always take-out. Love their fish and shrimp baskets. Their burgers and buns are better than McDonalds. And their shakes, particularly huckleberry and pumpkin pie are the best.
Drive through service was extremely slow. Iced tea was unremarkable. Burger was dry, with very little flavor.
Update 8/13/19 : Not surprising to anyone... but the Previous management / owner situation was less than optimal. However the new owners are great folks who also own another great restaurant in town. I can't wait for Cougar Country to open again!
Always been a good place for a quick bite to eat. Just returned after a while not eating here to find out they raised prices and now charge a 4% fee for a credit card... other fast food places in the area don t do this. Hopefully they figure out that in today s world not very many of us pack cash anymore. I personally find it annoying to wait for someone to figure out how to return change. Probably move cc way down the list for choices from now on.
The foods alright. Got the chicken tenders and they were pretty dry and cold. Fries were okay
If you haven't eaten a burger at Cougar Country, have you even really been to Pullman? Going here every time we visit is a MUST.
the new owners are phenomenal! food tastes the same as it was before !!
Best burgers and fries in Pullman, fantastic shakes, nothing on the menu not to love! The only problem here is that the kitchen is really slow getting food out. I'm hoping that with new owners that might improve.
Even though it closed down for a while and reopened, there was amazing service and delicious food just like before the new management. Would recommend 10/10
This is the one place that you will not want to miss!!!
Doesn't get better than this after a great Cougar win.
New owners have maintained the taste and charm of Cougar Country while updating for the future. Now lack of Pepsi however prevents perfect score
Everything is way too expensive for McDonald's quality food. The fries aren't even homemade, they're crinkle-cut frozen bag fries. They charged me almost a dollar to add two tomato slices to a burger. A burger with crinkle-cut fries came to $10.75. It's not worth what they're asking.
New management, same great burger spot! The staff are friendly, service is quick, and the food is good. There's a reason it's always busy here!
I have ALWAYS loved cougar country since attending WSU 20 years ago and it s always been a staple of our several visits each year when we come back and visit however since the new ownership it is TERRIBLY run. The cook staff takes random 15 minute breaks for being behind which then leaves a restaurant full of patrons waiting with no food. Sadly the iconic restaurant is understaffed and very poorly managed. Don t waste the time and find somewhere else to eat!
