COPTHORNE HOTELS, GATWICK Review

Not allowed to get a microwave. There ain't any. Other than that, all good.

Very pleasant hotel and its rooms. I lived here as a part of the institutional quarantine law for the international traveller. At first, I found it very costly but then I realised it is not that much costly for the service they provide.

Daily you get a paper where you need to tick the food items you want for the next day. Breakfast is all same and its sausages. For lunch and dinner, you get variety. They provide enough food with a water bottle, fruits and juices. In a day you are allowed to take a monitored walk for 15 minutes. Time is very relative for these 15 minutes.

The bed is good and the bathroom is clean. You do get a table and chair for your work purpose. The view outside the window is either garden or a parking area.

Reception and room service are polite.

There are some areas in which this hotel required improvements.
1. After a rain room ceiling was leaking in room number 435.
2. One of the heaters is not working.
3. Internet speed is very .
4. More vegetarian option is required.

Overall I had no problem staying here for 10 days.

As a quarantine hotel we found it to be adequate. Food was plentiful but not always of a good standard. For the price we paid it was rather dissappointing.

I was staying at my quarantine hotel but The hotel food was disgusting, very bland and little. Nothing taste anything. Toilet sit was broken and shower head to. Bed was noise, pillows very old and flat
They refused to clean my room and didn't give any products to clean it.
Friendly people but it's not enough.

Located in Nice area, rooms were nice but room services were not up to the expectations and food is average

Nice hotel, but currently being used as a quarantine hotel for international flight passengers.

Very ancient hotel. The rooms are ok, shower and bathroom old.
Bed and pillows comfy. There is a beautiful garden behind the hotel.
The staff could be more polite.
The pizza in the bar is surprisingly good. The chips are horrible. There was some dishwasher soap on my pizza and plate.
WiFi is like from the 90s, sorry you need an update there.

Cost-cutting to the detriment of the guests is clearly the motto here.

My partner had to stay here because of hotel quarantine.

The feeling was that the hotel was trying to squeeze out every pound they could by cost-cutting in whichever way possible.

He's not a big guy at all, and doesn't eat a lot.

And yet every evening without fail he had to order take-away because the meal portions were tiny and extremely stingy.

This is what you get when you let a private business earn money without having to worry about competition or customer satisfaction: what corners can we cut and how much money can we make from this?