Coppus Mercedes Review

Love these guys in the service department! They are not only courteous, & professional.
They are friendly & kind. I highly recommend using their services!

I had to return because the technician did not rotate my tires. Made an appointment to just have tires rotated(part of the package I purchased) I arrived 10 min early, I waited over an hour just for tires to be rotated, a service that should have been done the 1st appointment. Not a happy girl!!!

Excellent staff and service, these are expensive cars sold by amazing, intellegent, down-to-earth people. Stop here first when car shopping in Tiffin! You won't have to travel anywhere else.

Great dealership, sales staff is excellent as well as the people who work in service. I'll continue to be a life long customer for a reason!

Great service and friendly staff!! Very informative about your vehicle!!

Very polite and friendly. Fast service. Only took half-hour for oil change. Left car clean and free of oil.Good job.

Always first-rate, professional service. Could not have a finer group of employees! So grateful and appreciative for all of the extras they always do!

The salesman was very friendly and helped me and my wife out. Service was exceptional. Thank you

Great Service all around! Karen Cost makes things so easy to rent a vehicle for vacation or an insurance claim and Frank does a great job in service.

Called was transferred to a salesperson when they answered they asked who you holding for and I said a Ram salesperson then was told to go ahead. No introduction from the person at all. Very rude for someone who wants to sell you so.something.

These people are great. The mechanics are on top of everything, and they do a great job for the customers.

Scot worked very well with us! He did everything he could to make this happen.

Was friendly and professional! Was pleased with the service :)

I have had enough encounters with dealerships in the past to know that Coppus Motors has a great investment with Joe Hammer as their salesman. He was absolutely phenomenal with my recent purchase. I put him through a challenge, and his professional demeanor, care for the customer, and ease of assurance with knowledge really made me feel great with my final decision when purchasing. He was willing to go the extra mile to "earn my business," as he put it. I never felt pressured, bothered, or uneasy once. Between used vehicle negotiations, to a new purchase or even lease option, he was prepared. I was very happy to buy local, and really am looking forward to the next experience. Coppus Motors, and it's entire staff, has definitely earned my business in the future. They will be the first stop. Thanks for a great experience!

Rod Crammer really took great care of me. Best car buying experience I have ever had. Rod took a few days off on vacation before the transaction was complete but Chris Hammond stepped up right away to make sure my needs were met. To pick up the car, I was coming from St. Louis and the nearest commercial airport from Coppus Motors is at least 1 1/2 hours away and they even offered to drive to the airport to pick me up, had i decided to fly in.. Great dealership! Excellent service!!! Definitely going back to Coppus for my next car.

I just recently purchased a vehicle from here and had another great experience. This is my second vehicle that I purchased from them and my experience I had the first time is why I came back a second time. The sales department is knowledgeable and professional. They don't play games with you or try to force a sale on you before you leave the lot or have your phone blow up with annoying follow up calls. I initially went to look at Jeep Cherokees, but found a used truck I liked better. When that sold before I could make a decision, I asked about Leasing a brand new truck. I have never leased before and was very hesitant, but my sale guy did a great job explaining everything and giving me documentation of all the numbers. I went about a month and a half before making up my mind. Again no pestering phone calls the entire time. Went back up to pull the trigger on trying to lease a truck and saw a used Charger sitting there. Changed my mind again and started the process all over again on a different vehicle. No pressure from them when I changed my mind again. Even when working with one sales guy, the day I went in he was off but another sales guy stepped and closed the deal. Looking for to my next purchase 3-15 years from now.

This is the best dealership I've ever worked with. We just bought our 3rd car from Coppus. Honest, upfront, not pushy, and they've always worked really hard to find me exactly what I'm looking for. Thank you to the entire Coppus Team!

My wife and I recently went through the traditional painstaking research of addressing our current automotive transportation needs. Now that we are post kid-raising and looking toward retirement, our transportation needs had to adjust for a number of different various reasons. We researched a number of different makes, models, new & used vehicles with an open mind to what we felt we needed for the next 5-8 years. Ron, our sales representative, took a practical approach to our needs and desires. Even if the dealership did not have a vehicle in the dealership inventory that met our requirements, he made prompt arrangements to get one from another dealership. The key for us was the above average trade-in $ value we received for our vehicle that we have worked so hard to take care of and the anticipated service the dealership can provide in the future. Everything else is yet to be determined. Looking forward to a future relationship with Coppus Motors Inc..

Bought a new Ram from Kevin in March, and I couldn't be happier with the experience. Kevin helped me get exactly what I wanted, worked to meet by budget requirements, and performed above and beyond to help me. Will certainly go back when it's time.

Bought a 2002 Dodge Dakota from K. Baker. They said no warranty, but would stand by it, if anything went wrong in a reasonable time frame. Less than 1000 miles, had radiator,heating core,and engine problems. Spent well over &1000.00. Guess my reasonable isn't theirs. No return calls. I see you responded to this post, and NO you DID NOT talk to me.

Joe got me an incredible deal on the best van I've ever driven!