Cooley dickinson hospital Reviews

Came in rescue put me in main lobby there wheres beds as we went threw

I will go to this hospital for my ER needs. They are very familiar with Leeds Veterans Hospital which doesn't offer emergency services 24hrs. They treat everyone with respect and doctors easy to understand.

I give CDHospital a 3.75 star rating. Just back from a routine colonoscopy procedure. I had one ten years ago at the same place, and IMO my experience then was more positive than today's. The prepping was easy this time around (like 10 yrs ago), the nurses responsive before the procedure. However, only one out of three of the attending nurses actually treated me like a human, and not a robot. I believe her name was Sally, but can't remember...she was respectful and caring. The two doctors were fine, not exceptionally caring, but fine and proficient. Call me old, but I want to have a 5 star experience including all nurses and doctors! After the procedure, I was a bit 'out of it', and did not ask about follow up diet, which I forgot to ask about. I remember ten years ago they gave me a handout on what to eat and not eat, 24 hrs after the colonoscopy. That would have been helpful to have as I left the hospital. That lack of paperwork, and only one caring nurse out of three, leaves me with a 3.75 star rating. **Cooley Dickinson, I know you can do better!**

To start this whole thing off. I have to tell you, there is a fantastic cast of characters that took care of me while I voluntarily admitted. I did so due to my increased risk to myself. It was one of the most anxiety plagued moments of my life. No one ever wants to ask for help. I was panicking as I walked through the emergency room door. I felt ashamed that I was going there for help.

I had no reason to be. As I learned through my experience in the ED. The nurse gave me a new set of clothes and a new mask. They took inventory of my stuff and placed it in a secure area until I was ready to be moved. The nurse that was tending to me was very kind and understanding as she took my vitals and asked a few 'get to know ya' questions. I was moved to this pod like room. A safe pod with a bed, TV, chalk board, and some paper. After talking with crisis and a few nurses, I was admitted. Without me even mentioning anything, I was brought a meal and was offered water and help. The pod door wasn't locked but it was in a safe area of the hospital, more sound proof than you'd think, I couldn't hear anything outside the room.

Next day comes. They inform me I'm moving up to 5West upstairs. I can't remember his name, I believe it was Khunga. He was a very nice man with a very gentle and easy going manner introduced himself and really made me feel at ease (still in crisis at this point, but the act of kindness was just settling, ya know.) He spoke slowly and easily, while at the same time showing worry for me as I was going through this process. He assured me I was safe and in good hands.





I believe my stay truly taught me some coping strategies, a new outlook, and goals such as being in CONSTANT PURSUIT (as Jim says) . Always be in constant pursuit of happiness, bettering yourself, or just about any other positive thing in your life. The only thing I have to say. In order for this to work, you have to want to help yourself, as with any recovery. Strive to be better.



I was in and out in a week feeling better with a diagnosis of what disorder I have and how to combat it. I did not feel rushed at all. I felt safe, cared for, understood. I recommend you get any help with your needs but if you're in the strange market of "shopping for hospitals," Shop here! The staff is incredible and smart. You can really succeed!

For the past few years I have been getting sent to Bay State hospital after I had a seizure because "Cooley doesn't do head trauma." On May 23rd of this year I fractured my tibula and Cooley only sent me to Cat scan then sent me to Bay State hospital where I waited 3 DAYS to have surgery. This hospital really needs to upgrade their patient care instead of transferring the patient's elsewhere. Oh and that so called telephone "survey" I left a negative review and here is my final one. I was born at this hospital not at Bay State!

I went to the lab, which reports to all the Cooley network doctors and accesses their orders online. The techs are professional and friendly. The hospital location is the only one in the area open on Saturday mornings, which is a great help if you have a Monday doctor's appointment and forgot you needed a blood draw until after 5 on Friday.

Great local hospital with Alot of services. I personally have never had a problem. All the staff are nice, knowledgeable and explain everything to you and they do things in a timely manner. I recommend going here .

I recently visited this hospital. The staff were friendly staff but I was hit by a massive cost after my colonoscopy. This was never disclosed to me by the hospital and it tainted my whole experience. Just be aware before your treatment to check what the hospital costs before you get a BIG surprise down the track. Sorry guys, I was really hoping to rate you a lot higher but I feel a little scammed!

Had a perfect experience giving birth in this hospital. The nurses were angels, especially Felicia! They followed my birth wish/plan completely. The staff made sure to give me the freedom and very minimal intervention while laboring. We were given rest and peace after delivery and nobody came in to bug the baby or us. Also, all of the testing was done in the room so we never had to give our baby away. Amazing.

P.S. we stayed in a room with a queen bed which made such a big difference because my husband was able to sleep with me and cuddle with us most of the time!

I'm quite surprised by the polarizing reviews here that swing between 1 and 5 with almost no other rating in between. Honestly I have always had very positive experience with the hospital and particularly the ER department. The admission was quick with no hassle, and the doctors and nurses were really friendly and knowledgeable. Surely they don't have as many specialists as bigger hospitals, but they are excellent for routine and uncomplicated procedures. Being part of the patient gateway system is also a big plus -- test results are accessible online as soon as they are done, it's super convenient for me.