Console wizard

Had some serious overheating problems with my 3-year-old Xbox Series X, especially in games like Spider-Man 2 and Final Fantasy XVI. The fan would spin up, and the console would shut down claiming it was too hot. I tried a DIY clean based on YouTube tutorials, but it clearly needed a proper internal clean and a thermal paste replacement, which is trickier on consoles than PCs. I used Console Wizard in Bolton and sent the console via their integrated Parcel Force 24 service. The process was convenient, though the turnaround time was on the longer side—I was without my console for about 10 days. If you have a preferred courier, you can use that instead. The fix worked. The fan is much quieter, and stress testing with those problematic games has been reliable so far. My only slight concern was a bit of dust left in the plastic guards upon return, which made me doubt if they’d really cleaned the inside. However, since the performance is back to normal, I’m happy with the result from Console Wizard and hopeful this lasts for years.

I can't recommend Console Wizard enough! Their team of technicians went above and beyond to fix my console. The customer service was outstanding and the quality of their work is unmatched. I will definitely be using their services again in the future.

I recently had my console repaired by Console Wizard, and I couldn't be happier with the results. The technicians were professional and friendly, and my console is working perfectly now. I highly recommend their services!

I recently used a repair service for my console and I must say, I'm extremely satisfied with the results. The technicians at Console Wizard were professional and efficient, and my console was fixed in no time. I would definitely use their services again in the future.

My experience with Console Wizard was outstanding! The technicians were knowledgeable, the repair process was quick, and the customer service was excellent. I highly recommend them!

Smooth process from start to finish at Console Wizard in Bolton. I sent my device from London on a Tuesday and had it repaired and returned by the following week. It’s a far more affordable option than Sony, who quoted £240 for the same job. Highly recommended for reliable service.

Console Wizard did a fantastic job with the repair itself—it felt truly professional. I’m giving it four stars because the item was unfortunately sent back to the wrong address, which was a bit of a hassle.

Having used Console Wizard for a second time now, I can confidently say their customer service in Bolton is outstanding. I’m only giving four stars because this was the first time I mailed my device in rather than dropping it off at their shop. My only gripe is the lack of shipping updates; a tracking number or a simple confirmation that they’d received the unit would have been nice. I haven’t seen my console back yet, but given how carefully they handled my previous repair, I’m fully confident it’s been fixed to a high standard.

Console Wizard in Bolton delivered exactly what was promised—fast and dependable service. They were honest about what needed fixing and didn't try to upsell unnecessary repairs. You can trust them to do the right job without any fuss.

As always, Console Wizard did a fantastic job restoring my iPad screens; they look practically brand new. I’m taking off one star only because the collection and drop-off process took a bit longer than usual this time.

Had my Apple device fixed by Console Wizard in Bolton and was really impressed. The team kept me in the loop throughout the process and got it back to me quickly. Great service, would definitely recommend.

Impressed with the usual high standard at Console Wizard. The team is friendly and helpful, and they get it done quickly.