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S
8 months ago

I recently had a great experience with the custome...

I recently had a great experience with the customer service team. I had an issue with my bill, and the representative I spoke with was very understanding and helpful. They took the time to listen to my concerns and worked with me to find a solution. I appreciated their professionalism and commitment to resolving my issue. Additionally, the website is user-friendly, making it easy to access all the information I needed. I also found helpful resources and tips for energy conservation, which I found very informative. Overall, I am very pleased with the level of service I received and would definitely recommend this company to others.

B
9 months ago

Their website is great and user-friendly. I found ...

Their website is great and user-friendly. I found all the information I needed without any hassle. The only thing that could be improved is the customer service. It took some time for my issue to be resolved.

N
1 year ago

I must say that my experience with Con Edison was ...

I must say that my experience with Con Edison was average, but not in a good sense. The customer service was below par and the rates were higher than expected. It's disappointing when a renowned company doesn't meet your expectations.

About Con edison

Con Edison is a leading energy company that provides electric, gas, and steam services to New York City and Westchester. The company has been in operation for over 200 years and has established itself as a reliable provider of energy solutions to millions of customers.

One of the key features that sets Con Edison apart from other energy providers is its commitment to customer service. The company offers a range of tools and resources that make it easy for customers to manage their accounts, pay their bills, report outages, and learn how to save energy.

For example, customers can access their account information online or through the Con Edison mobile app. This allows them to view their usage history, track their bills, set up automatic payments, and more. Additionally, the company offers a variety of payment options including online bill pay, automatic bank draft, mail-in payments or in-person at authorized locations.

In addition to these customer-focused services Con Edison also provides valuable resources for those looking to save on energy costs. The company offers tips on how customers can reduce their usage through simple changes like turning off lights when not in use or upgrading appliances with Energy Star certified models.

Con Edison also offers rebates on certain products such as smart thermostats which help regulate temperature settings based on occupancy patterns resulting in significant savings over time.

Another area where Con Edison excels is its commitment towards sustainability initiatives. The company has invested heavily in renewable energy sources such as solar power plants which generate clean electricity while reducing carbon emissions into the atmosphere.

Overall Con Edison is an excellent choice for anyone looking for reliable energy solutions with exceptional customer service support. With its long-standing reputation as one of New York's most trusted providers combined with innovative technology solutions aimed at helping consumers save money while reducing environmental impact makes it an ideal choice for both residential and commercial clients alike.


In conclusion:

Con Edison stands out among other utility companies due to its focus on providing excellent customer service along with innovative technology solutions aimed at helping consumers save money while reducing environmental impact making it an ideal choice for both residential and commercial clients alike.