I recently had a great experience with the customer service team. I had an issue with my bill, and the representative I spoke with was very understanding and helpful. They took the time to listen to my concerns and worked with me to find a solution. I appreciated their professionalism and commitment to resolving my issue. Additionally, the website is user-friendly, making it easy to access all the information I needed. I also found helpful resources and tips for energy conservation, which I found very informative. Overall, I am very pleased with the level of service I received and would definitely recommend this company to others.
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What reviewers say about Con edison
Customers generally describe Con Edison as a reliable company with helpful and knowledgeable customer support teams that respond quickly to issues.
What does Con edison do?
Con Edison provides electric, gas, and steam services to customers in New York City and Westchester.
Are there any complaints about Con edison?
The critical reviewers wrote that customer service was average or below par and that rates were higher than expected or nothing special.
What do people say about Con edison outside Trustburn?
People outside Trustburn discuss that Con Edison charges higher prices during extreme weather, offers energy affordability programs, and supports two-step verification on its website.
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12 Reviews
Their website is great and user-friendly. I found all the information I needed without any hassle. The only thing that could be improved is the customer service. It took some time for my issue to be resolved.
👍 Con Edison is an excellent company. They provide reliable service and have a helpful customer support team. I'm really satisfied with their performance.
I had a really average experience with Con Edison. The customer service was just okay and the rates were nothing special. I was hoping for better service from such a reputable company.
Con Edison provides excellent service. The customer support team is always available and ready to help. I highly recommend them for reliable energy service.
The company is really great. The rates are affordable and the customer service is top-notch. I have been their customer for years and I have no complaints.
👍 Con Edison is a great company. I have been their customer for a long time and they have never disappointed me. The rates are fair and the service is reliable.
The service provided by Con Edison is really good. They respond quickly to any issues and the customer service team is always ready to assist. Highly recommended!
I had a pretty good experience with my energy provider. The customer service was helpful and the rates were reasonable. I would recommend them to others.
I had an okay experience with Con Edison. The rates were reasonable but the customer service could be improved. Overall, it was an average experience.
I must say that my experience with Con Edison was average, but not in a good sense. The customer service was below par and the rates were higher than expected. It's disappointing when a renowned company doesn't meet your expectations.
👌 Con Edison is a reliable company. The customer service representatives are friendly and knowledgeable. The rates are competitive as well. I am happy with their service.
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About Con edison
Providing electric, gas, and steam to NYC and Westchester. Pay your bill, manage your account, report an outage, and learn how to save energy.
Con Edison is a leading energy company that provides electric, gas, and steam services to New York City and Westchester. The company has been in operation for over 200 years and has established itself as a reliable provider of energy solutions to millions of customers.
One of the key features that sets Con Edison apart from other energy providers is its commitment to customer service. The company offers a range of tools and resources that make it easy for customers to manage their accounts, pay their bills, report outages, and learn how to save energy.
For example, customers can access their account information online or through the Con Edison mobile app. This allows them to view their usage history, track their bills, set up automatic payments, and more. Additionally, the company offers a variety of payment options including online bill pay, automatic bank draft, mail-in payments or in-person at authorized locations.
In addition to these customer-focused services Con Edison also provides valuable resources for those looking to save on energy costs. The company offers tips on how customers can reduce their usage through simple changes like turning off lights when not in use or upgrading appliances with Energy Star certified models.
Con Edison also offers rebates on certain products such as smart thermostats which help regulate temperature settings based on occupancy patterns resulting in significant savings over time.
Another area where Con Edison excels is its commitment towards sustainability initiatives. The company has invested heavily in renewable energy sources such as solar power plants which generate clean electricity while reducing carbon emissions into the atmosphere.
Overall Con Edison is an excellent choice for anyone looking for reliable energy solutions with exceptional customer service support. With its long-standing reputation as one of New York's most trusted providers combined with innovative technology solutions aimed at helping consumers save money while reducing environmental impact makes it an ideal choice for both residential and commercial clients alike.
In conclusion:
Con Edison stands out among other utility companies due to its focus on providing excellent customer service along with innovative technology solutions aimed at helping consumers save money while reducing environmental impact making it an ideal choice for both residential and commercial clients alike.
