Community health group Reviews

When they had health fair..was fun. Staff are great friendly folk who really seem to care bout us as individuals..going extra mile! Thank you all for great mile..n half!

I obviously can only speak for myself, but my first interaction was today with Rodolfo and it was one of the best customer experiences I've had in awhile. He was attentive, good-natured, addressed my issue - as well as resolved it - in a timely, professional manner. I felt like he empathized with my problem and took all reasonable measures to address my concerns. It was a very positive experience, indeed.

Got my first covid 19 shot,very clean place friendly staff

They are so much better then my old molina health care thank you community health

Very informative, etc. Also, + this is from a disabled senior who has to write things down to recall, AND remember what I did with my notes!! They are EXTREMELY PATIENT WITH ME + VERY COURTEOUS. I FULLY APPRECIATE THAT!!

Great insurance company, I love how the customer service always has a positive attitude

I wish I could give 10 stars.The CHG representatives that I have had contact with have all been courteous, helpful and friendly. I was able to retain all of my care givers when I transferred to CHG and when I changed over to the Cal MediConnect plan. I have been very happy with the $50 gift card I received every time the CHG Doctor has visited me at home, the unlimited 24 Hour Fitness membership, and the free transportation provided to and from appointments with caregivers (36 yearly). I seldom post reviews but CHG deserves it.

Referral appointment always months away and then you don't have an appointment but can set another one. Sometimes hang up on you and true about loopholes to help you find another provider
Low Pay = Low Quality
This place is a scam, ask why so many Drs have to scam the system or quit their jobs..
Because of low Pay. It's not worth living.

I ve been covered by Community Health Group for about 8 years. They are a regional non profit health insurance company.

I should say at the onset that I am a demanding sophisticated health care patient with high standards and a critical eye. Also, I founded and ran a specialty recruiting business for 20+ years. Our niche was finding and delivering exceptionally high performing young military officers for elite Fortune 500 management training programs.

Now that I ve set the table, let me tell you about my experience with CHG.
I don t understand how they do it, but CHG consistently hires, trains, and retains smart, hardworking, intelligent people at every level. Their HR department staff tasked with hiring should be recognized for their exceptional results over the last decade. Almost every single employee I ve dealt with rates A to A+ for their performance. The worst have rated a B+.

This translates to the best referrals to the best doctors time and time again. And on those rare occasions when a patient doesn t click with a physician, they will refer you to a different one immediately without even the hint of a complaint.

I ve had a heart attack that was caught and stopped in what must be record time by a first rate cardiologist. Cancer (2 types) have been taken care of and eliminated by a urologist/surgeon and dermatologist who might be the best in all of SOCAL. I ve been assessed by a superstar othopedic group at UCSD Hospital. It s extremely difficult to get on staff at UCSD. Only the top 1-2% of physicians who apply are brought on board.

About 5 years ago a routine physical exam revealed that my kidneys were severely damaged and heading for total failure. I was referred to a fine nephrologist who has kept me off dialysis and now sees me every 3 months.

Emergency room services for a deadly bacterial infection that could have killed me instead saved me in quick order. Chiropractic, physical therapy, and other specialists have been first rate. In short I can say with certainty that if I had $100M in the bank I could not find or buy better medical care that I have received from CHG. That says it all.

If you are lucky enough to live in San Diego County, sign up with these people. You won t regret it.

Do not use! The have no idea what it takes to run a comprehensive, caring and efficient health plan management. They are a house and referral system for burnt out, substandard doctors and care.