Community Action Partnership of Suburban Hennepin

Community Action Partnership of Suburban Hennepin Reviews

Reviews 10
3.7
Reviews 10
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SUPERB in CS; Great aid programs. Always informati...

SUPERB in CS; Great aid programs. Always informative when I have questions. When I need a call back weather leaving a message or with a person. Either the same day or the next day I receive a call back.

Totally lacking compassion for those in need - bou...

Totally lacking compassion for those in need - bound by overly stringent criteria for approval. The last woman I spoke to was eating while talking to me, and had little interest in gaining a better understanding my financial emergency. Simply pushing paper until she can clock-out for the day.

Typical Hennepin County treatment of its residents. Disappointing, to say the least. =((

I went to a class on a Saturday, it was a lot of r...

I went to a class on a Saturday, it was a lot of resourceful information. I learned a lot about my rights as a renter. After the class I spoke with Pat and let her know that I was in need of housing.
Pat called methe next day which was Sunday with an apartment. I viewed the apt that Monday and moved in Saturday. This program helped me fast when I was in great need. Thank you Community Action is greatly needed in the community.

Filled out heating assistance paperwork & sent in ...

Filled out heating assistance paperwork & sent in required support docs 11/23. Called 12/15 & informed cases worked in order received as my previous calls only had voicemail left when no one answers. Received 1/15 letter asking for more support docs which I faxed.

Upon calling 1/31 they confirmed receipt of docs but case was closed. Asked why as earlier letter gave 2/15 deadline. Told they would reopen & review then was transferred to supervisor voicemail. I m going on 3 months unemployed & can t get assist due to bureaucracy of this agency. Never get a live person when calling in.

Community Action Partnership of Suburban Hennepin

Community Action Partnership of Suburban Hennepin

3.7