Comm-Tech did a fantastic job integrating VOIP and new broadband lines into our business. On-boarding was quick and easy, on-site support was provided and post launch support was quick and helpful. Overall there was negligible downtime for the business and the business has taken to the new system very quickly.
Great service every time hassle free
The team are always very professional and nothing is to much to ask from them
I would highly recommend them to any company!
Quite often, people are quick to fire off angry emails complaining about poor service but not everyone takes the time to send a message when something has gone well.
On Tuesday 2nd March, Tim from Comm-Tech visited our school to patch in the wi-fi for our new offices to our comms cabinet. When I explained our cabinet was mounted high up in a working classroom, he didn't bat an eyelid - he even had his own ladder (that never happens!) He quietly and efficiently got on with the job without any fuss or bother.
When Tim had completed the work, I asked him about the wi-fi access point we had received, where should it go, who would install it and generally daft questions from someone who finds technology quite challenging at the best of times! I think he must have taken pity on me and after making a phone call, proceeded to put up his ladder, remove a ceiling tile and install the access point ensuring our new offices were covered immediately.
I would just like to say a huge thank you to Tim and Comm-Tech for such a great service and I hope ICT Solutions continue to use your organisation.
A year or so we changed over to their Horizon Gamma hosted platform, some initial start difficulties but now working well. SO PLEASED that we used CommTech as our providers - their after sales service and support have been OUTSTANDING during this Coved-19 period. Would recommend them highly. You can ask me for a reference should you wish.
I cannot praise Comm-Tech enough, they have been looking after us for sometime now, and their customer service is outstanding. Always at the end of the phone if we have any questions, however small and always willing to help. A big mention goes to Mark Hawes, Mark Symonds & Tony Cave to mention just three, they are all fantastic, and we look forward to many more years working with you. Thank you, from all at Bragborough Hall Business Centre
Tim and Rachael have been nothing short of fantastic in sorting our 4 branches out at Minors & Brady. We were previously with BT direct, which was the most painful thing I've had to experience. Yes, the odd issue will still arise with anyone, but Comm-tech, mainly Tim Gregory will find a way to sort, resolve and get everything to where it needs to be swiftly. They're cheaper than BT, sharper and local, so I will continue to use them as we grow our offices (hopefully of course).
Comm Tech are very professional, getting through furlough and lockdown was only possible due to their phone system in place and amazing support offered through Microsoft Teams.
I deal with this company on a regular basis for a large mobile phone contract and have always received a very prompt and professional service. Very happy.
Had excellent Customer Service from Jonny Bailey, who was totally professional in dealing with my enquiry and helping me to resolve a couple of issues. A breath of fresh air.
I have used Comm-tech on a regular basis since starting my current role 2 years ago. They have never failed to offer a fast, efficient and effective service in all of this time. Their customer service is impeccable in my experience and I would recommend them highly. Jonny Bailey is my 'communications consultant' and he is superb at offering advice on what is the best option available to me as well as providing me with exactly what I need. He is always polite and quick to respond.
comm-tech.co.uk