Comcast Reviews

I went in to get my equipment that I had set up service for over the phone. I had the pleasure of speaking with Ms. Marqueta and she was very polite and kind and even though she had a mask on I still could tell she had a smile on her face. She gave me her card for any further questions about adding things to our service and let me know if I wanted to come in and speak face to face with a person instead of over the phone that she would be more than happy to assist me!!

Marquette Gates is exceptional at what she does she's the only person I will talk to at my local Comcast store, she goes out of her way for her customers she needs to be recognized for her contribution to the company.

Went inside and was back outside within 5 minutes. Quick customer service, can't remember the young lady's name but she was very nice and very helpful. Looking forward to being a new Xfinity customer.

Signed up for cable. Picked up the boxes to install but never received service. Was told our signal was too weak to receive the service. Was told a $100.00 fee was required for them to send serviceman. We were originally told the fee was not required if the problem was wiring issue. Had to cancel and return the equipment because we refused to pay $100.00 for service when the problem was their equipment.

People in the store are excellent. Service is terrible, cuts off for no reason.

Visited the Xfinity store in tupelo, Mississippi. Marquitta helped me so much. She was full of knowledge. She had everything working. Very kind too. Thanks Marquitta keep up great work!

Went in today to get remotes asked about channels missing I was so discriminated against by this woman she was rude and hateful I tried to tell her I had the highest package but she didn t have time for me but when another black person came in she was up and front with so unprofessional and now I got to take my boxes back because she didn t have time for me thanks for letting customer service plus thanks for the 2 remotes you hated getting for me see you soon. To correct your mistake wish I got your name but I will remember you.

I wish they wouldnt have moved but. The new location looks good

THIS IS FOR THE COMCAST/ XFINITY IN CORINTH MS

My father-in-law passed away. While handling his affairs I had to shut off his xfinity as well as return the boxes. Well I went to both Corinth locations at 4pm. There was a sign on the door that read OPEN. Also the business hours were posted 9AM to 5PM. After seaeching the internet I found a post saying the Corinth stores have been shut down. I am still in possession of the boxes because I do not know his pin number to his account nor can o get it due to his passing. This whole situation is a mess, unclearly communicated to their customers. And if they charge me for these boxes, well, I'm guessing you can figure out what they can do with said charges!
CUSTOMER SERVICE MANAGEMENT SEVERELY NEEDED!

,, Xfinity should be put out of business they over charge and you can't even negotiate your bill with a live person The bills from this place are rediculously overcharged...... SOB