Signed up for cable. Picked up the boxes to instal...

Signed up for cable. Picked up the boxes to install but never received service. Was told our signal was too weak to receive the service. Was told a $100.00 fee was required for them to send serviceman. We were originally told the fee was not required if the problem was wiring issue. Had to cancel and return the equipment because we refused to pay $100.00 for service when the problem was their equipment.