Columbia residential Review

Originally signed up to be notified when an apartment was available for this new development. Originally I received a call and a voicemail around 11 o clock. I ll call back at 1o clock only to be told that there were no more apartments. Why even leave a voicemail stating for me to call you back if you were going to call 10 other people? They made absolutely no sense. Next meeting for the public I will be there stating how unprofessional and poorly ran this company is. Why even take government funding if you re not going to run the business appropriately.

Recently submitted an application for the new Garden at East Village apartments and knew I would get approved for what was told to me would be the last available 2/2 apartment with a representative at the Villages of Eastlake. After telling me my app would be forwarded if I bring it back the next business day(11/18), the rep called me 12/1 explaining there are no more apartments available to apply for because my app was left on a DESK! All of my personal information. Then, stated I completed my App and money order incorrectly because while my application was for Garden of East Lake, my money order said Villages of East Lake I was TOLD to fill out my money order that way because I arrived back to the office with my money orders blank to be sure. Here s the kicker, when on the phone, not only was she rude, when I explained all this to her, the rep continuously made it out to be my fault because regardless the money order was incorrect so we wouldn t know what to do, and offered to submit my application for residency with the Villages of East Lake & it ll be approximately an additional 14 days , which was not what I wanted because I needed to move by THIS WEEKEND. I called the corporate office and left a VM with someone I randomly could gain access too, but this has been by far the Worst experience ever.

Hi, I m ah 1 year and few months resident here at Columbia residents in Atlanta ga.... I thank the people (Columbia residential) hire n office mangement is poor an unprofessional..!! Today feb 8 I email my rental office , an stated that I need a copy of my lease from Comcast , our senior assistant manager./ email back very unprofessional an rude.!! We ARE BEGIN (Harass) ......!!!! I REPEAT WE ARE BEGIN HARASS, the people work inside the office never answer the phone, they are very rude to the people surport ( Columbia resident) I NEED TO TALL TO SUMBODY N CORPORATE ABOUT MY CLAIM... I m Begin sexual HARASSMENT.... please email or send me A contact number to talk to someone in corporate office...!!! Please and thank you

What matters to me is HOW a staff responds to anyone that might have an issue within the community that their family chooses to live in. Any issues that I've ever brought to the management staff's attention have been handled professionally and like they really care about my family. It's easy to write a review when things are bad, but I'm one to write when my experiences are good. Keep it up, Columbia. Thank you for listening.

I believe JP Parton works for Columbia Residential & was the rep who originally reached out to me offering me a place then stated he called 10 other people after I didn't answer...30 mins later. Chile you did not have to write a review to cover your tracks! As I stated before calling, leaving a voicemail equates to when I call back the offer would be still on the table especially since it was less than 2 hours later! What property does your family stay at JP? & HOW has Columbia Residential helped them? Columbia Residential is a poorly ran company with highly incompetent individual with poor attitudes working to mislead & handle the public! No one ever answers emails nor do they call back! If you were to get in touch with someone you'll feel like you're bothering them vs someone at work who is there to help answer your questions! Columbia Residential is a scam who has been collecting government funding & donations for themselves instead of putting it out in OUR community. I'm on the wait-list for a new kidney... If the hospital calls & leaves me a voicemail, when I call back do you think they'll tell me "You missed out on that kidney, should've answered!" No because that is UNPROFESSIONAL!!!! THEN the rep told me he was calling 60 other people, really for a 53 residential development? As I said before this company is a scam & I will be working to bring it to the public attention & all of the companies who give millions in donations. Even the worst of the worst BEDFORD PINES PROJECTS operates better than this company. They will call & Email you! There's no reason for me to call you Tami, I don't need an apology. Get a better system. Why aren't yall systems automated? Where is all this money going? & Why did yall so call renovate CAPITOL VIEW but didn't pressure wash the outside?

I sent an email a few weeks ago regarding the second level parking garage being unsafe with pics attached. Its crumbling in specific areas, actual pieces of the ceiling/wall are breaking away and falling. Also when it rains you need an umbrella to get to your vehicle vice versa your front door. I've never parked in a enclosed parking garage where it rains as hard in the garage as it does outside of it. I was told several times that the gate code here #1919 would be changed! To date it has not been changed. Everyone in Atlanta knows how to enter into the Crest w/o properly notifying the resident they intend on visiting. Residents need key cards and visitors need to dial in to the person they are visiting. I've been a witness on several occasions trying to enter the parking garage where others have become impatient trying to enter and just start yelling out "dial #1919" What's the purpose of living in a gated community if everyone in Atlanta knows how to get in?! It's not safe. They also speed through the parking garage which is dangerous. I've had to jump back on several occasions entering and exiting my vehicle because of the speeding & also caution my young children. Speed humps need to be installed through out the parking garage to prevent this. People enter the parking garage the wrong way because they have become impatient or aren't suppose to be on the property. The parking garage gate has been broken at least 6 times in the last year I've resided here... Random people breaking the control arm, over height vehicles destroying the overhead clearance
signage, people running into the gate itself and then the gate is now stuck and open all day and night. So with this being done we are left vulnerable to robberies, car thieves, break ins, vandalism & even worse someone kicking in your front door. These issues really need to be addressed. I pay nearly $1400 a month ON TIME!! EVERYTIME!! to live here and I should be afforded the amenities as advertised. Trash violations should be the least of this propertie's worries... oh yeah I received one ($50) for my son not breaking down and placing a shoebox down the chute. I'm good though paid it the same day. But the trash isn't the big issue here at this property!!!! I SHOULD AT LEAST FEEL SAFE IN A GATED COMMUNITY!! & AND I DO NOT!

I have great respect and admiration for the mission of Columbia Residential to provide affordable housing communities that offer comparable amenities to market rate multifamily communities as well as their commitment to serving the needs of their tenants and their families through activities such as their Back to School backpack drive and their Deck the Halls Adopt A Family initiative.

The place is nice I would live there except the residential management lady named Kim said there's a three-year waiting list so I wouldn't even waste my time trying to get on the three-year waiting list

I ve been living at the gardenside villages of east lake since February and the front gates have not been closed. I ve asking management numerous of times and they always told me they are working on it. Nothing has changed! They even sent out a later to everyone in the complex letting us know it would be done in august. I ve spent 7 months with the front gate wide open with access to anybody. Today i asked that lady at the desk what s the number for the property owner . She gave it to me but nobody is answering the phone and no names are given so i can speak to an actual person. I paid an extra $50 on move in date for access to the gate and any walking side entrance. For 7 whole months (really 8 cause it s the end of September) I ve been seeing these open gates . Paying rent for an open apartment complex!?!!?

Columbia Residential is a great company who values their employees and ensures that they are taken care of in the best manner possible. Their dedicated team is always willing to help out and provide the best services to those in need of them. They make sure families and customers are satisfied and comfortable, which is one of the most important traits to have when it comes to affordable housing.