I ve been coming to this place since October. Every person I ve met from the front staff on down to the back hallways are awesome. I would refer them to anyone that I feel need their services. The 1st time anyone walk in the doors they wouldn t be disappointed. It feels like home. The people there really care about you. I LOVE Y all. Keep up the awesome work.
I can t get anyone to answer the phone! I need to know if i can bring my child here and if i need an appointment?! We are desperate and need help!
In a very difficult situation the staff has gone above and beyond to help me and my family. An answered prayer. Especially the office manager and front desk personnel. Absolutely excellent.
Horrible!!! Everytime I take my son here the office staff is rude and insensitive. My son had an appointment this morning and BOTH office ladies (front desk and billing) were disgustingly rude. The billing ladie pulled me and my son out of his appointment while my son was talking with the doctor, because I didn t have a copy of his social security card or proof of income. So when I get to the billing office the woman is talking to me like I m a child and talking down on me WITH an attitude. I was told that if the doctor wouldn t have already called us back then my son wouldn t have had the appointment all because I didn t have those documents. The funny part is, that without those documents I had to pay $20. Which is fine. I didn t care that I had to pay. What I do care about is the way I was spoke to and treated. My son was referred to this facility because of his behavior. He needs to have to appointments. So for someone to be that insensitive and that mean is just ridiculous. I can t believe that they both still have a job. They need some people skills and they need to understand that the people that go there need the help and they aren t a burden. Because that s exactly how I felt today. As long as the two of them are working there I will not take my son back. He was so upset when we got to the car because that lady in billing was that rude! I love the doctors and the nurse staff here, they are great but they need to replace the two in the office!!!
Moved from Sky View Dr over Thorton Road
DOUGLAS/Cobb. Moved to the old Walmart on Stewart off of hwy #5 in Douglasville.
The place is a great location. However, they do need to do something about the phones. You can call everyday and never get an answer.
I love this place!! The doctor's are great and the service is pleasant! They really really do all they can to help.
I really enjoy the customer service and how I am treated there. Staff is very willing to assist me in every direction. I appreciate it! Thank you for your assistance!
They never answere the phone or call you back, i am out of my medication, since they moved to douglasville they don't care about the patients been patient since 2011. The office manager is foul mouthed and racist "the lady who handles insurance". My copay is 35$ and they have charged me 50$ each visit and twice if i talked to someone who was not even a doctor.
Cobb-Douglas County Community Service Board: Providing Quality Behavioral Health and Developmental Disability Services
The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) was created by the Governor and General Assembly in 2009 to provide quality behavioral health and developmental disability services to the citizens of Georgia. One of the agencies under DBHDD is Cobb-Douglas County Community Service Board, which has been providing comprehensive mental health, substance abuse, and developmental disability services to residents of Cobb and Douglas counties for over 40 years.
Cobb-Douglas County Community Service Board (CDCSB) is a public agency that operates under the guidance of a board appointed by local government officials. The agency's mission is to promote recovery, resiliency, and wellness for individuals with mental illness, substance use disorders, or developmental disabilities. CDCSB provides an array of services that are designed to meet the unique needs of each individual served.
Mental Health Services
CDCSB offers a wide range of mental health services that are tailored to meet the specific needs of each client. These include:
1. Outpatient Therapy: CDCSB provides individual therapy sessions with licensed therapists who specialize in treating various mental illnesses such as depression, anxiety disorders, bipolar disorder, schizophrenia among others.
2. Medication Management: CDCSB has licensed psychiatrists who can prescribe medication for clients who need it as part of their treatment plan.
3. Crisis Intervention: CDCSB has trained professionals available 24/7 who can respond quickly in case someone experiences a crisis related to their mental health condition.
4. Peer Support Services: CDCSB offers peer support groups where individuals with similar experiences can come together for mutual support.
Substance Abuse Treatment
CDCSB also provides substance abuse treatment services that are designed to help individuals overcome addiction issues through evidence-based practices such as:
1. Detoxification: This involves medically supervised withdrawal from drugs or alcohol in order to manage withdrawal symptoms safely.
2. Residential Treatment Programs: These programs offer intensive therapy sessions while clients live on-site at one our facilities until they complete their program successfully.
3.Outpatient Treatment Programs : Clients attend regular therapy sessions while living at home or another safe environment during treatment period
4.Medication-Assisted Treatment (MAT): This involves using medications like methadone or buprenorphine along with counseling therapies like cognitive-behavioral therapy (CBT) or motivational interviewing(MI).
Developmental Disability Services
CDCSB also provides comprehensive developmental disability services aimed at helping people with intellectual disabilities lead fulfilling lives within their communities through:
1.Early Intervention Program : This program helps children aged birth-3 years old receive early intervention therapies if they have any signs indicating possible development delays
2.Residential Support Services : Provides housing options including group homes , supported living arrangements etc
3.Day Programs : Offers day programs where adults can learn new skills , socialize , participate in recreational activities etc .
4.Case Management & Coordination : Helps families navigate complex systems involved when caring for loved ones with intellectual disabilities .
Conclusion
In conclusion,CDCBS is committed towards providing high-quality behavioral health care & developmental disability service . With its experienced staff members & evidence-based practices it ensures every client receives personalized care tailored towards meeting his/her unique needs . If you're looking for reliable behavioral healthcare provider then look no further than Cobb-Douglas County Community Service Board!
dbhdd.georgia.gov
