I ve been coming to this place since October. Every person I ve met from the front staff on down to the back hallways are awesome. I would refer them to anyone that I feel need their services. The 1st time anyone walk in the doors they wouldn t be disappointed. It feels like home. The people there really care about you. I LOVE Y all. Keep up the awesome work.
I can t get anyone to answer the phone! I need to know if i can bring my child here and if i need an appointment?! We are desperate and need help!
In a very difficult situation the staff has gone above and beyond to help me and my family. An answered prayer. Especially the office manager and front desk personnel. Absolutely excellent.
Horrible!!! Everytime I take my son here the office staff is rude and insensitive. My son had an appointment this morning and BOTH office ladies (front desk and billing) were disgustingly rude. The billing ladie pulled me and my son out of his appointment while my son was talking with the doctor, because I didn t have a copy of his social security card or proof of income. So when I get to the billing office the woman is talking to me like I m a child and talking down on me WITH an attitude. I was told that if the doctor wouldn t have already called us back then my son wouldn t have had the appointment all because I didn t have those documents. The funny part is, that without those documents I had to pay $20. Which is fine. I didn t care that I had to pay. What I do care about is the way I was spoke to and treated. My son was referred to this facility because of his behavior. He needs to have to appointments. So for someone to be that insensitive and that mean is just ridiculous. I can t believe that they both still have a job. They need some people skills and they need to understand that the people that go there need the help and they aren t a burden. Because that s exactly how I felt today. As long as the two of them are working there I will not take my son back. He was so upset when we got to the car because that lady in billing was that rude! I love the doctors and the nurse staff here, they are great but they need to replace the two in the office!!!
Moved from Sky View Dr over Thorton Road
DOUGLAS/Cobb. Moved to the old Walmart on Stewart off of hwy #5 in Douglasville.
The place is a great location. However, they do need to do something about the phones. You can call everyday and never get an answer.
I love this place!! The doctor's are great and the service is pleasant! They really really do all they can to help.
I really enjoy the customer service and how I am treated there. Staff is very willing to assist me in every direction. I appreciate it! Thank you for your assistance!
They never answere the phone or call you back, i am out of my medication, since they moved to douglasville they don't care about the patients been patient since 2011. The office manager is foul mouthed and racist "the lady who handles insurance". My copay is 35$ and they have charged me 50$ each visit and twice if i talked to someone who was not even a doctor.
dbhdd.georgia.gov