Coastal Industries Reviews

My wife and I we're searching for a shower door that resembles the Industrials style factory windows. We were pleased to find out that the company that manufactures the product that has taken over our Pinterest board is right here in Jacksonville. Visited with customer service who was extremely helpful. They arranged with a local installer to install it in our master bathroom and it looks terrific.

Recieving department

25 mins to unload, dock workers pulled all nails and offered to sweep trailer

Thank you

A few years ago a contractor installed a Coastal Shower Door in our master bath. Several years later we started having issues with the door and the contractor had gone out of business. So I contacted Coastal Shower Doors directly. Mike, the rep there, was amazing. Even though my door had been discontinued, he diagnosed the issue through email, sent me all of the required parts, and gave me detailed instructions on how to do the repair. Amazing customer service! The next time I need a shower door, I will definitely look at Coastal!

If you have delivery here you can park overnight
Shipping side you can t the gate is there
They will start unloading you at 6:15am and they are fast
Little tight to back in a garage and watch for a yellow posts behind dock doors divider (you ll see once you get here)

The shower door that I received had a problem with the hinge assembly. The service that I received was terrible!! Nobody would even answer the phone at two of their three regional offices even after numerous calls to get in touch with them. The only person that would even answer the phone at their third office didn't even deal with customer service. That person indicated that management has required that all customer service personnel go to lunch at the same time instead of staggering them so they can help customers like they used to. I finally got someone's direct line and he called me back.

We sell many of their black grid shower doors. Coastal has been a terrific supplier.