Cloud5 is an innovative leader in the hospitality-tech space. Their employees are super knowledgeable, very friendly, and highly dedicated. They are adding new positions across the business and growing quickly. If you're looking for an opportunity to play a hands-on, collaborative part of a rapidly scaling tech company, you should definitely check out Cloud5!
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The "worst service" is an understatement. Can't even reach their customer service to resolve an internet issue. Their number redirects to grocery deals. The hotel is trying too, with no results.
Wifi at hotel always suck. I have been staying at extended stay for more than 2 months and they have Cloud 5 internet connection. Most of the time the service is ****** up and their call center people have a standard answer: We have a technical difficulty and we are looking into it but they do not have any resolution. The call center guys will eat your 30 mins every time you call them. Stay away from Cloud 5.
Cloud5 Communications Free Wifi Rip Off Innflux Free Internet Wifi Scam Hotels & Hospitality Cloud5 & Innflux (Influx) are somehow involved, and suck very very heavily. Restructure your business model maybe, you rip off losers. Bob Post is the CEO of Cloud5 communications a flimflam ethical gray area that allows hotels and hospitality providers to claim they provide 'free wifi'. Unfortunately the free wifi is negligible and barely usable. Of course there is an up charge for speed. Do not destroy your hotel's reputation by utilizing this bamboozle to scam your guests out of a few more bucks.
Called this morning when phones to let them know phones are down at our hotel. They said they would have someone call back in 10-15 minutes. That was almost 7 hours ago. We have reached out multiple times today only to be told that they had escalated our ticket and would be calling us as soon as they could.
Slow with escalations, not very knowledgeable about addressing issues. Normally ends up being their own issue.
Best guest support experience. Very helpful tech support specialist.
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About Cloud5
Cloud5 is the leading provider of hospitality communications services including HSIA, Internet, Cloud-based PBX, SIP Trunking, PBX Support, Contact Center and Data solutions.
Cloud5 is a renowned provider of hospitality communication services that has been serving the industry for years. The company offers a wide range of services, including HSIA, Internet, Cloud-based PBX, SIP Trunking, PBX Support, Contact Center and Data solutions. With its cutting-edge technology and exceptional customer service, Cloud5 has become the go-to choice for hotels and resorts across the globe.
One of the key features that sets Cloud5 apart from its competitors is its focus on providing customized solutions to meet each client's unique needs. Whether it's a small boutique hotel or a large resort chain with multiple properties, Cloud5 can tailor its services to fit any size or type of business.
Another advantage of working with Cloud5 is their commitment to staying ahead of the curve when it comes to technology. The company invests heavily in research and development to ensure that they are always offering the latest and most innovative solutions to their clients.
One area where this investment in technology really pays off is in their HSIA (High-Speed Internet Access) service. With more guests than ever before expecting fast and reliable internet access during their stay at hotels and resorts, having a top-notch HSIA solution is essential for any hospitality business. And with Cloud5's state-of-the-art system in place, guests can enjoy lightning-fast internet speeds without any interruptions or downtime.
In addition to HSIA, another popular service offered by Cloud5 is their cloud-based PBX (Private Branch Exchange) system. This allows hotels and resorts to manage all aspects of their phone systems through an easy-to-use online portal. Features like call routing, voicemail management and call recording are all included as part of this comprehensive solution.
SIP Trunking is another area where Cloud5 excels. This technology allows businesses to use their existing phone systems while still taking advantage of VoIP (Voice over Internet Protocol) calling rates – resulting in significant cost savings over traditional phone lines.
For those who need additional support managing their PBX systems or contact centers – whether it be troubleshooting technical issues or training staff on best practices – Cloud5 also offers expert support services around-the-clock.
Finally, when it comes to data solutions like network security or cloud storage options – which are becoming increasingly important as more businesses move towards digital operations – you can count on Cloud5's team of experts for guidance every step along the way.
Overall then if you're looking for a reliable partner who can help take your hospitality business communications infrastructure into 21st century then look no further than "Cloud 5".
- Website
- cloud5.com
- [email protected]
- Address
- 820 west jackson
- Categories
- Hospitality



