Cloister's Flooring America Review

The men from Cloister Flooring just did a job for me at my apartment. I do not own the building, however I do live here. The men left my place a mess. There was pee all over my toilet and they were smoking at my front door blowing smoke into the apartment. One of the wokers passed me on my sidewalk, not knowing who I was, let me walk into my apartment with the door wide open. I could have been an intruder. They showed up before scheduled while my wife was showering without warning, entered my unit. It is 90 degrees outside and they left my front door wide open for hours with the air conditioner running. I confronted the workers from my back bedroom. To their surprise, they had no idea i was even home! I have thousands of dollars in tools, firearms, ammunition, and priceless valuables in the apartment just waiting for someone to steal and could very well have been stolen due to their reckless behavior! There is no respect for the tenants and I cannot wait for my electric bill to come back thanks to them leaving the air conditioner running with my front door open. These guys must've been born in a barn. I would not recommend them to anyone.

Poor customer service...answers nit consistent among employee..I would never buy from them again.

Marcus and Molly were very pleasant and professional. I sometimes struggle with choosing tile and flooring with all of the choices available. Molly was very instrumental in helping me choose the perfect plank floor for my family room. She also recommended a coordinating carpet which was made into an area rug. I am very pleased with the service and the final result. Yes, I definitely recommend Cloister Flooring for all of your flooring needs.

Molly was so knowledgeable about products and options for different installations.

Cloister Flooring staff was professional and very courteous. They took care our our needs 100% and did an amazing job on the installation. Marcus Kline runs a first class operation and I would recommend Cloister Flooring to anyone looking. Thanks guys.

Great products and even better prices. Quality workmanship. Vast selection also. Thanks for your service guys. James was on point.

Cloister Flooring America did a great job of installing new carpet in three different rooms plus new vinyl flooring in our guest bathroom. Their selection is great and their installation cannot be beat. All staff are polite, professional, and skilled.

The best flooring experience I ever delt with. Excellent installation crew, all we're very professional.
Sales and customer service outstanding. Definitely a 5 star company..

These guys are awesome! There auction is great for people interested in diy and they will provide the advise needed to do it right.

Cloister s Flooring America did several hardwood floor jobs for us. They refinished several rooms, replaced carpeted stairs with hardwood and installed hardwood in our master bedroom and bath. The results were phenomenal. They were responsive to our emails and calls, were punctual throughout the projects and have a group of committed and gifted craftsmen. Their attention to detail and dedication to excellence resulted in an outcome that exceeded our expectations. These results come from great talent and the superb leadership of Joan and Marcus Kline. It was a wonderful experience and we highly recommend them for your next flooring project.

We had 2 bedrooms carpeted (one with a small hardwood area added). The sales folks are very helpful and the install team were excellent. Their full service install that includes moving the big stuff and putting it back is a huge bonus for us 'older' people! Would definitely go back if we need more work done.

Excellent experience friendly staff very knowledgeable and very reliable two thumbs up

My experience with this company was amazing. Robin new her job well and was very helpful. The installers were very professional. Installed alot of flooring in a short amount of time and did an awesome job! I'd hire these guys again anytime and already have to do my tile. I'm absolutely confident it's in good hands.