Robin Rodgers
Reviews 1

I own and operate a swimming pool ans spa supply store in Palmdale Ca. I have had the Citygro system for a couple of years now. The system collects cell phone numbers on my clients and permits me to text them special deals and announce sales. We are careful not to over text our customers. When we do we get really good results because it is sending the information to our already loyal customers. Direct mail is so hit and miss. This is much more direct and it always connects. What a wonderful way to promote our store and our customers love it as well. Can"t say enough good stuff about the system and the support we get as well. Worth every penny!!!

Chris Livingston
Reviews 1

These guys are so awesome! Their platform works very well and I love how it s a pay as you go typebof service. They helped us with a special text campaign and it worked marvelously! <3 Their team is very helpful, quick to respond, and we re just so happy to be using them. Thank you CityGro!

Angela Weber
Reviews 1

Do NOT choose CityGro. I canceled my service with them after they "accidentally" sent out several thousand messages that I did not ask for. When I tried to get those charges taken off I was told there was nothing that can be done even though the error was on their side. Poor customer service, poor experience.

Kelley Vu
Reviews 1

At first, I was excited to use this service. When I got the email and spoke to the rep, they offered us the 30 day trial which I was ready to use and implement. During the 30 days, there was a few rough patches with getting everything set up that cut into the 30 day trial. As our business is membership based, clients come in every 3 weeks so the 30 day trial was hard to tell if it was working or not. At first, I wanted to continue for another month to see if this was working for our business model or not and Eric was helpful. But there were some sketchy things in the contract that was not mentioned and when we asked for it to be removed, he said that they were just adding it in there for the future. If anyone who deals or works with contracts knows, if you sign something and there are payments or other unknowns on there and you sign it, you have agreed to it. After some back and forth emails, my partners decided not to go with this service after the 30 trial ended because of the end cost of the texts and emails that was more expensive than the services that we are currently using. That's when everything went DOWNHILL. Eric started getting rude and even said " Thanks for wasting my time". I mean what kind of company offers trial periods to people and then tell their clients that they are wasting their time after they decide not to continue... At first I was shocked at what he said but when I replayed the conversation (my phone automatically records phone calls), I was flabbergasted. Very poor customer service.

Mark Owens
Reviews 1

CityGro has great people that have developed software that helps you manage customer contacts and gives you the ability to promote your products with your customers. Check out their solutions for your business needs. They can help you grow your business.

Trevor Ewing
Reviews 1

Every experience I've had with CityGro has been exceptional. From their Sales Team to their Customer Service I have nothing but great things to say. I would recommend for anybody trying to get a leg up in the marketing of their business.

Matthew Steinberg
Reviews 1

What a great platform & awesome experience! I've always handled my business & clients myself, but CityGro has helped me so much in & made things really easy for me in the process. Everyone I've spoken with there has been very helpful too. It's a huge plus I don't have to do anything other than sit back & let CityGro do their thing. Definitely recommend!

Micah Gaudio
Reviews 1

Best digital loyalty program in the country. I've used CityGro for over 3 years mainly for retail clients. We use automated personalized emails SMS and app push alerts call in one platform. The Digital Waiver system has many applications and you can build web forms quickly and with ease. Best of all with the Citygro API's you can connect to any custom database.

News & Press

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying widget on your website — its a simple way to convert your visitors into customers.

Embed code

<script src="https://trustburn.com/widgets/index.js"></script>
<div class="trustburn-widget" data-trustburn-protocol="https:" data-trustburn-domain="trustburn.com" data-trustburn-widget="score" data-company-path="citygro" data-lang="en"></div>
More widgets

About CityGro

CityGro offers customer retention marketing software that helps businesses bring customers back through a suite of customer retention tools.

CityGro: The Ultimate Customer Retention Marketing Software

In today's competitive business world, customer retention is the key to success. It is much easier and cost-effective to retain existing customers than to acquire new ones. That's where CityGro comes in - a leading customer retention marketing software that helps businesses bring customers back through a suite of customer retention tools.

CityGro was founded in 2010 with the aim of helping businesses grow by retaining their existing customers. Since then, it has become one of the most trusted names in the industry, serving thousands of businesses across various industries.

What sets CityGro apart from its competitors is its comprehensive suite of customer retention tools that are designed to help businesses engage with their customers and keep them coming back for more. These tools include loyalty programs, automated marketing campaigns, personalized messaging, feedback management systems, and more.

One of CityGro's most popular features is its loyalty program tool that allows businesses to create customized loyalty programs tailored to their specific needs. With this tool, businesses can reward their loyal customers with exclusive discounts or offers based on their purchase history or other criteria.

Another standout feature of CityGro is its automated marketing campaigns tool that enables businesses to send targeted messages and promotions based on customer behavior or preferences. This helps increase engagement and conversions while reducing manual effort for business owners.

CityGro also offers a feedback management system that allows businesses to collect valuable feedback from their customers through surveys or other means. This helps them understand what they're doing well and where they need improvement so they can make informed decisions about how best to serve their customers.

In addition to these features, CityGro provides excellent support services including training resources and dedicated account managers who work closely with clients every step of the way. They also offer integrations with popular POS systems like Square and Clover so clients can seamlessly manage all aspects of their business from one platform.

Overall, CityGro is an excellent choice for any business looking for an effective way to retain existing customers while growing revenue at the same time. Its comprehensive suite of tools combined with exceptional support services makes it a top choice among small-to-medium-sized enterprises across various industries.

Why Choose Citygro?

1) Comprehensive Suite Of Tools: With a wide range of features such as loyalty programs automation campaigns personalized messaging feedback management systems etc., you get everything you need under one roof.

2) Easy To Use: The platform has been designed keeping user-friendliness in mind making it easy even for non-technical users.

3) Excellent Support Services: From training resources dedicated account managers integrations etc., we provide everything our clients need.

4) Cost-Effective Solution: Our pricing plans are affordable without compromising on quality.

5) Proven Track Record: We have served thousands of satisfied clients across various industries over the years.

Conclusion

If you're looking for an effective way to retain your existing customers while growing your revenue at the same time then look no further than Citygro! Our comprehensive suite of tools combined with exceptional support services makes us stand out from our competitors as one-stop-shop solution provider when it comes down retaining your valuable clientele base!

Address
60 north cutler drive